OPERATIONAL DEFECT DATABASE
...
...
Document VersionRelease DateDetails2March 13, 2024Updated the Resolution to include the firmware fixes of the drive models.1August 21, 2023Original Document Release.On the HPE NVMe Solid State Drive (SSD) models listed as shown in the Scope section below, a rare condition may exist where the drives report a false wear status of a "FiftySixDayThreshold" alert in the Integrated Management Log (IML). This messaging can be an intermittent false reporting issue that shows the SSD close to being worn out, and it can be ignored.For example, it may appear in IML as shown below:Caution,541,9461,0x0033,NVMe,0x0003,Hardware,03/22/2023 10:12:43,401: NVMe Storage - Drive at NVMe Drive Port 1A Box 2 Bay 2 SSD wear status changed to FfiftySixDayThreshold ACTION: Depending on usage patterns and business requirements, prepare to replace drive or modify workloads.Caution,541,9463,0x0033,NVMe,0x0002,Hardware,03/22/2023 10:12:43,402: NVMe Storage - Drive at NVMe Drive Port 1A Box 2 Bay 2 status changed to Degraded ACTION: 1. Verify cables are good and fully seated. 2. Ensure all drives are fully seated. 3. Verify backplane, controller, and drive compatibility. 4. Replace the defective drive.Repaired,541,9571,0x0033,NVMe,0x0003,Hardware,03/22/2023 10:13:15,403: NVMe Storage - Drive at NVMe Drive Port 1A Box 2 Bay 2 SSD wear status changed to Ok ACTION: Depending on usage patterns and business requirements, prepare to replace drive or modify workloads.Repaired,541,9574,0x0033,NVMe,0x0002,Hardware,03/22/2023 10:13:15,404: NVMe Storage - Drive at NVMe Drive Port 1A Box 2 Bay 2 status changed to Ok ACTION: 1. Verify cables are good and fully seated. 2. Ensure all drives are fully seated. 3. Verify backplane, controller, and drive compatibility. 4. Replace the defective drive.
Affected models include Small From Factor U.3 (SFF) drives that are Mixed Use AIC HHHL U.3 SFF drives - affected firmware varies by model:For model numbers beginning with "MZXL5", firmware versions in MPK76H5Q are affected:800GB MZXL5800HBHQ-000H31.6TB MZXL51T6HBJR-000H33.2TB MZXL53T2HBLS-000H36.4TB MZXL56T4HALA-000H312TB MZXL512THALA-000H3960GB MZXL5960HBHQ-000H31.9TB MZXL51T9HBJR-000H33.8TB MZXL53T8HBLS-000H37.6TB MZXL57T6HALA-000H315TB MZXL515THALA-000H3For model numbers beginning with "MZXLR", firmware versions in MPK7625Q are affected:800GB MZXLR800HBHQ-000H31.6TB MZXLR1T6HBJR-000H33.2TB MZXLR3T2HBLS-000H36.4TB MZXLR6T4HALA-000H312TB MZXLR12THALA-000H3960GB MZXLR960HBHQ-000H31.9TB MZXLR1T9HBJR-000H33.8TB MZXLR3T8HBLS-000H37.6TB MZXLR7T6HALA-000H315TB MZXLR15THALA-000H3
This issue is corrected by updating the firmware for the HPE NVMe SSDs (listed above). Download and update the appropriate drives to the following firmware versions:MPK77H5QLinuxOnline NVMe SSD Flash Component for Linux (x64) - MZXL5800HBHQ-000H3, MZXL51T6HBJR-000H3, MZXL53T2HBLS-000H3, MZXL56T4HALA-000H3, MZXL512THALA-000H3, MZXL5960HBHQ-000H3, MZXL51T9HBJR-000H3, MZXL53T8HBLS-000H3, MZXL57T6HALA-000H3 and MZXL515THALA-00H3 DriveWindowsOnline NVMe SSD Flash Component for Windows (x64) - MZXL5800HBHQ-000H3, MZXL51T6HBJR-000H3, MZXL53T2HBLS-000H3, MZXL56T4HALA-000H3, MZXL512THALA-000H3, MZXL5960HBHQ-000H3, MZXL51T9HBJR-000H3, MZXL53T8HBLS-000H3, MZXL57T6HALA-000H3 and MZXL515THALA-0 DriveVMwareOnline NVMe SSD Flash Component for VMware ESXi - MZXL5800HBHQ-000H3, MZXL51T6HBJR-000H3, MZXL53T2HBLS-000H3, MZXL56T4HALA-000H3, MZXL512THALA-000H3, MZXL5960HBHQ-000H3, MZXL51T9HBJR-000H3, MZXL53T8HBLS-000H3, MZXL57T6HALA-000H3 and MZXL515THALA-00H3 DriveMPK7725QLinuxOnline NVMe SSD Flash Component for Linux (x64) -MZXLR800HBHQ-000H3, MZXLR1T6HBJR-000H3, MZXLR3T2HBLS-000H3, MZXLR6T4HALA-000H3, MZXLR12THALA-000H3, MZXLR960HBHQ-000H3, MZXLR1T9HBJR-000H3, MZXLR3T8HBLS-000H3, MZXLR7T6HALA-000H3 and MZXLR15THALA-000H3 DriveWindowsOnline NVMe SSD Flash Component for Windows (x64) - MZXLR800HBHQ-000H3, MZXLR1T6HBJR-000H3, MZXLR3T2HBLS-000H3, MZXLR6T4HALA-000H3, MZXLR12THALA-000H3, MZXLR960HBHQ-000H3, MZXLR1T9HBJR-000H3, MZXLR3T8HBLS-000H3, MZXLR7T6HALA-000H3 and MZXLR15THALA-0 DriveVMwareOnline NVMe SSD Flash Component for VMware ESXi - MZXLR800HBHQ-000H3, MZXLR1T6HBJR-000H3, MZXLR3T2HBLS-000H3, MZXLR6T4HALA-000H3, MZXLR12THALA-000H3, MZXLR960HBHQ-000H3, MZXLR1T9HBJR-000H3, MZXLR3T8HBLS-000H3, MZXLR7T6HALA-000H3 and MZXLR15THALA-000H DriveAs a workaround, perform an iLO reset or power-cycle the server to clear the false alert reporting.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
