The world's first operational bug risk score
Gauge the severity and urgency of operational bugs reported by your critical vendors with the first industry standardized operational risk scoring framework
Let automation filter and surface catastrophic risks, and simplify scouring the internet for relevant bugs
Identify yourbiggest risks
Understand where to focus first by surfacing top priority bugs across all vendors
Evaluate agnosticof vendor
Apply a consistent framework and process across all vendor reported operational bugs
Prioritize bugsquickly
Enable proactive risk mitigation with automated risk scoring to filter and priortize bugs
The Bug Risk Score evaluation framework
Centralize data sources
BugZero's proprietary Bug Risk Score uses vendor reported data as well as community and support trends to rate operational vendor bugs with a score of 1 to 10 to unify evaluations across vendors
Tailor your risk evaluation
Customize the bug risk scoring algorithm for each vendor to tailor risk evaluations to where your environment is most vulnerable
Report on your highest risks
Build dashboards and reports to segment risks by risk score and ensure the most critical issues are addressed by your team at any given time
FAQ
How often is the Bug Risk Score updated?
BugZero monitors bugs in near real-time with risk scores automatically recalculated every 15 minutes.
Is the Bug Risk Score customization included in the ODD?
Bug risk scores are applied to every bug in the Operational Defect Database. However, the ability to customize Bug Risk Score, is not available in the ODD. For that reach out to our team to get a demo of the BugZero Enterprise platform.
What sources are used to calculate the bug risk score?
Vendor reported data includes severity, workaround and solution data. We ingest community data that includes comments and reactions to threads related to the bug in question. We also ingest support data such as the number of support cases and the support case trends.
Is every vendor's risk score calculated the same way?
BugZero's Bug Risk Score is calculated the same way, but some vendors have fewer data sources then others. BugZero's algorithm accounts for these discrepancies by suggesting proportional weights to other sources.
How is data ingested to populate the risk score?
BugZero has built custom integrations with different sources for each vendor in order to factor in the best possible data that could inform severity and urgency.