The world's first operational bug risk score
Gauge the severity and urgency of operational bugs reported by your critical vendors with the first industry standardized operational risk scoring framework
Understand where to focus first by surfacing top priority bugs across all vendors
Apply a consistent framework and process across all vendor reported operational bugs
Enable proactive risk mitigation with automated risk scoring to filter and priortize bugs
BugZero's proprietary Bug Risk Score uses vendor reported data as well as community and support trends to rate operational vendor bugs with a score of 1 to 10 to unify evaluations across vendors
Customize the bug risk scoring algorithm for each vendor to tailor risk evaluations to where your environment is most vulnerable
Build dashboards and reports to segment risks by risk score and ensure the most critical issues are addressed by your team at any given time
BugZero monitors bugs in near real-time with risk scores automatically recalculated every 15 minutes.
Bug risk scores are applied to every bug in the Operational Defect Database. However, the ability to customize Bug Risk Score, is not available in the ODD. For that reach out to our team to get a demo of the BugZero Enterprise platform.
Vendor reported data includes severity, workaround and solution data. We ingest community data that includes comments and reactions to threads related to the bug in question. We also ingest support data such as the number of support cases and the support case trends.
BugZero's Bug Risk Score is calculated the same way, but some vendors have fewer data sources then others. BugZero's algorithm accounts for these discrepancies by suggesting proportional weights to other sources.
BugZero has built custom integrations with different sources for each vendor in order to factor in the best possible data that could inform severity and urgency.