Vendor software bugs happen.Let's deal with them.

Review our plan options for any IT organization priorities around operational resilience and vendor risk

Operational Defect Database

A free repository of operational (non-security) vendor bugs

Includes:

  • Setup and manage notifications for critical bugs across your vendors
  • Join a growing community for IT Operations
  • Access proprietary risk data for vendor operational bugs

Bug Scrub Advisor

Upgrade faster, with a live view CVEs and operational bugs by version, product and vendor.

Includes:

  • Automatic version compatibility searches
  • Complete list of reported security and non-security bugs by version
  • Prioritization of bugs based on proprietary risk scoring
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BugZero Enterprise

Prevent outages by prioritizing relevant vendor-reported operational bugs in ServiceNow

Includes:

  • Pre-built integrations with all critical vendor bug feeds
  • Environment mapping to identify critical bugs
  • Bug data enhanced with risk scoring and AI and prioritized directly in ServiceNow
  • Risks surfaced automatically on change requests
  • Live risk dashboards showing vendors, applications and CIs
  • Ensure compliance with leading OpsRes regulations
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Explore our value guide

Learn where and how the various BugZero plans create value across risk mitigation, efficiency and compliance

FAQ

Do you have an API?

Yes! We have a BugZero® API for customers who do not use ServiceNow. Anyone using ServiceNow should use our certified ServiceNow app.

How are you filtering out noise?

The core of BugZero’s solution is eliminating unnecessary work. Instead of hunting for the operational bugs that pose a risk to your infrastructure, we bring them directly into where you’re already working today — your ITSM solution. We correlate the risks against your CMDB and only bring in the severity you want to see, thereby significantly reducing the number of tasks. Check the How It Works for more details, and the Vendor Integrations to see the list of available filters per vendor.

Is BugZero SOC 2 and ISO 27001 Compliant?

We are! See our Trust & Compliance page for more details.

Is my data secure with BugZero?

Because we work with some of the world’s largest enterprises, we take security seriously. Each of our customers gets a dedicated tenant environment such that their data is truly isolated from other customer data. We are SOC2 compliant and use application firewalls and whitelisting to restrict traffic within customer environments.

How do I integrate BugZero with my organization’s IT processes?

We have outlined our recommendations on our ISO 31000 Risk Management page.

Ready to prevent the next vendor outage?