FAQs
Get answers about our offerings and how we can help your risk management strategy
Do you have an API?
Yes! We have a BugZero® API for customers who do not use ServiceNow. Anyone using ServiceNow should use our certified ServiceNow app.
How are you filtering out noise?
The core of BugZero's solution is eliminating unnecessary work. Instead of hunting for the operational bugs that pose a risk to your infrastructure, we bring them directly into where you're already working today — your ITSM solution. We correlate the risks against your CMDB and only bring in the severity you want to see, thereby significantly reducing the number of tasks.
Is BugZero SOC 2 and ISO 27001 Compliant?
We are! See our Trust & Compliance page for more details.
Is my data secure with BugZero?
Because we work with some of the world's largest enterprises, we take security seriously. Each of our customers gets a dedicated tenant environment such that their data is truly isolated from other customer data. We are SOC 2 compliant and use application firewalls and whitelisting to restrict traffic within customer environments.
How do I integrate BugZero with my organization's IT processes?
We have outlined our recommendations on our ISO 31000 Risk Management page.