BugZero decreases risk and increases IT Operational Resilience by integrating with your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products
What We Do
IT Vendor Bugs
Prevent IT Outages
What We Don't Do
Prevent Security Breaches
Track your internally developed bugs
Take Proactive Action
Increase Infrastructure Stability
Assess Operational Risk
Boost Operational Readiness
One of the times our IT systems are most at risk is during change. So, how does BugZero help you mitigate risks during change? Every day businesses must address new risks based on newly available data and continuously drive the requisite changes, since "Change Management is Management".
All businesses depend on software. All software has bugs. That software might be storage controller firmware, it may be running your network infrastructure, or it could be your critical enterprise applications. Those bugs might be security vulnerabilities, or the operational defects more commonly known as bugs.
ITIC’s latest research shows the Hourly Cost of Downtime now exceeds $300k for 91% of mid-market, and large enterprises. Overall, 44% of mid-sized and large enterprise survey respondents reported that a single hour of downtime can cost their businesses over $1M.
It all started in January of 2018. My team and I had just completed the build-out of our third datacenter in 12 months. We had just begun moving production workloads when a VMware NSX bug brought everything crashing down. For the next 22 hours we worked to restore operations.