Info
Document Version
Release Date
Details
2
September 15, 2021
Updated download step in Resolution
1
August 24, 2021
Original document release
SimpliVity Gen10 systems running HPE Integrated Lights-Out 5 (iLO 5) firmware v2.3x through v2.4x, may stop responding during POST, displaying the following POST message during or after SimpliVity deployment or upgrades on systems running HPE Smart Array SR Secure Encryption. The has been observed using Local or remote Enterprise Secure Key Manager (ESKM).
HPE Secure Encryption Keys Are Being Retrieved
The system will not boot if HPE Smart Array SR Secure Encryption is enabled on the logical drive containing the operating system.
SimpliVity Gen10 systems deployments or upgrades may display the following during boot:
ERROR : Step 36 of 43: ERR_RAID_CONFIG_FAIL: Could not (re)configure RAID
set - Logical drive config(s) dont match configuration file
Scope
Any SimpliVity Gen10 systems with iLO 5 firmware v2.3x or v2.4x with encryption.
Resolution
This is targeted to be resolved in a future release of iLO 5 firmware. As a workaround, use iLO 5 firmware v2.16. This advisory will be updated when additional information is available.
To download the iLO 5 firmware v2.16, perform the following steps:
Click the following link:
Hewlett Packard Enterprise Support Center
The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the iLO 5. From the "DRIVERS AND SOFTWARE" expandable filter menus on the top of the page:
Select the Software Type - ("Firmware")
Select the Software Sub Type - ("Driver - System Management")
For further filtering if needed - Select the specific Operating System from the Operating Environment.
Locate and select the
HPE Integrated Lights-Out 5 v2.16 firmware
.
Note: To ensure that you have selected the latest version of the firmware/driver, click the Revision History tab to check if a new version of the firmware/driver is available.
For more important information, review the Release Notes tab.
Click the
Download
button.
RECEIVE PROACTIVE UPDATES
: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:
Proactive Updates Subscription Form.
NAVIGATION TIP:
For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the
Navigation Tips document.
SEARCH TIP:
For hints on locating similar documents on HPE.com, refer to the
Search Tips document.
