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Document Version Release Date Details 2 05/18/2017 Added NVidia Quadro Cards: P6000 and M3000SE as affected options and HPE Synergy 480 Gen9 Expansion Module as an affected Platform Affected. 1 10/24/2016 Original Document Release. HPE Integrated Lights-Out 4 (iLO 4) utilizes established Computer Industry Standards to perform device discovery and report asset and health of hardware option cards on ProLiant Gen8 and Gen9-series ProLiant servers. iLO 4 Agentless Management uses numerous Industry Standards including the Distributed Management Task Force (DMTF) Platform Management Components Intercommunication (PMCI) working group standards. The HPE ProLiant iLO product team maintains working relationships with computer option vendors to ensure their supplied options cards conform to these PMCI device management standards. There are times when non-HPE branded option cards (adapters) do not conform to general accepted platform management specifications such as IPMI FRU 1.3, DMTF SMBios 2.0, PMCI Working Group (WG) standards and device driver UEFI specification 2.4. The purpose of the advisory is to explain the expected iLO 4 Agentless Management reporting behaviors of these adapters. Some known, non-PMCI compliant third-party option cards used in HPE ProLiant servers are as follows: Accelerator / Graphic Option cards NVM Express Controller The iLO 4 HTML GUI Device Inventory page presents a tabulation of embedded and installed Field Replaceable devices and option cards. The typical content reported for non-PMCI compliant third party options cards is the "Product Name" and the "Status" fields. The "Product Name" field will have content as supplied by the associated Option Card's UEFI device driver. Since the actual content will vary with the actual Option card installed, this advisory is not scoped to tabulate known values; rather, many times the Option Card's UEFI device driver may supply values as follows: "PCI Controller" "Video Controller" "Network Controller" The "Status" field will usually contain the value of "Unknown" because the iLO 4 Agentless Management logic cannot interface with the Option card's device management to ascertain any real device status. Below is an iLO 4 Version 2.40 example Device Inventory page with limited GPU Option card details:
Any HPE ProLiant Gen8 or Gen9 server with iLO 4 firmware version 2.00, 2.10, 2.20, 2.30, or 2.40 and configured with any third party option card. Affected HPE Accelerator / Graphic Hardware Options: NVidia Quadro Cards K2200, K4200, K5200, K6000 M2000, M4000, M5000, M6000, M6000-(24GB) P6000, M3000SE NVidia Grid Cards K1, K2, K2-RAF NVidia Tesla Cards K40, K40c, K40 XL, K80 M4, M40 (24 GB), M6, M60, M60 RAF Intel Xeon Phi Cards 5100p, 7120p, 7120d AMD FirePro Cards W7100, S9150, S7100x
Hewlett Packard Enterprise is closely working with our partners to improve the manageability of these Option adapters and devices. The iLO 4 firmware version 2.50 and the latest System ROM provides improved GPU Option card details. Below is an iLO 4 Version 2.50 example Device Inventory page with improved GPU Option card details: The latest version of the iLO 4 firmware and server System ROM are available as follows: 1.Click the following link: http://h20566.www2.hpe.com/portal/site/hpsc Enter a product name (e.g., "DL380 Gen9") in the text field under Enter a Product Name or Number. Click Go . Select the appropriate product model from the Results list (if prompted). Click the "drivers, software & firmware" hyperlink under the Download Options tab. Select the system's specific operating system from the Operating Systems dropdown menu. Click the category Firmware - Lights-Out Management or BIOS - System ROM . Select the latest release of the Online ROM Flash Component - HPE Integrated Lights-Out 4 Version 2.50 (or later) or the Online ROM Flash Component for the HPE ProLiant server . Click Download . RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document . To search for additional advisories related to iLO 4, use the following search string: +Advisory +ProLiant -"Software and Drivers" +iLO 4