Loading...
Loading...
Document VersionRelease DateDetails505/21/2021Revised the Scope section and Title.405/18/2021Revised the first paragraph and added a Note to the Description section.305/10/2021Added Gen8 and Gen9 in Description section and revised the Resolution section.205/03/2021Updated the Resolution section.103/31/2016Original Document Release.On an HPE ProLiant Gen9 or Gen8 server running a Microsoft Windows OS and configured with the HPE Insight Management Web-Based Enterprise Management (WBEM) Providers Version 10.40 (or earlier) installed, the following Windows System Event Log file messages may appear:Warning event id's = ID=127, 5008, 15, 5009 and 157 from sources Disk and HPCisss3.sys (but not limted to).NOTE: The affected server may experience intermittent I/O latencies with Smart Array controller logical drives (configured with SAS Hard Disk drives supporting Sanitize/Secure Erase feature).This behavior could result in performance issues, disconnected disk volumes or timeout and failure messages at the application level.NOTE:These events may not appear in certain disk array configurations: (for example, if there are no disks configured as hotspare disks in the disk array, these events will not appear or will appear at a much lower frequency).
Any HPE ProLiant Gen8 and Gen9 server running Microsoft Windows OS and configured with Insight Management WBEM Providers for Windows Version 10.40 (or earlier).
HPE Insight Management WBEM Providers for Microsoft Windows OS v10.60 from SPP v2016.10.0 (or later) resolves this issue.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
BugZero Plan
Streamline upgrades with automated vendor bug scrubs
BugZero Prevent
Wish you caught this bug sooner? Get proactive today.