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On any HPE ProLiant platform Gen10 plus, Gen11 and Gen12 configured with either of the HPE Broadcom BCM57504-based network adapters with firmware NVM image version 235.1.164.14 (or prior) listed in the Scope section below, firmware update failures may be experienced when attempting to update to firmware NVM image 238.1.169.0 (included in Service Pack for HPE ProLiant Version 2026.09.00.00).The firmware NVM image may be updated to 235.1.220.0 successfully for an intermediate stage, but not success to target firmware NVM image version 238.1.169.0.The intermediate firmware version 235.1.220.0 was introduced to address an NVM fragmentation issue. However, the fragmentation mitigation is not fully activated immediately after the firmware update is completed. As a result, proceeding the subsequent update of firmware NVM image version 238.1.169.0 may encounter the update failure.
Any HPE platform configured with either of the following HPE Broadcom BCM57504-based network adapters:Broadcom BCM57504 Ethernet 10/25Gb 4-port SFP28 Adapter for HPE (P26264-B21)Broadcom BCM57504 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter for HPE (P26269-B21)
To resolve this issue, perform the following steps:Perform a system cold boot to fully activate the intermediate firmware.Run the Service Pack for HPE ProLiant 2026.09.00.00 again and the target firmware version 238.1.169.0 will be updated successfully from intermediate firmware (235.1.220.0).
Operating Systems Affected:Not Applicable
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