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An HP Intelligent Power Distribution Unit (iPDU) may randomly stop responding. When this occurs, the Insight Control Power Manager power consumption graphs will display a sudden drop in the power readings and show the readings as "0" watts.In addition, the iPDU may not be able to be reached via a ping command or the iPDU may stop responding completely.Pressing the Reset button on either the Display Unit or the Core Unit restores the connectivity and reports captured will have valid data.
Any of the following models of HP Intelligent Power Distribution Units running iPDU Firmware Version 1.3, 1.4.13.09 or 1.5.16.09:AF52xAAF53xAAF90xA
This issue is corrected in iPDU Firmware Version 1.6, available at either of the following URLs:http://www.hp.com/swpublishing/MTX-b28a1b011fd84bf4b34152a7a1ORhttp://h18004.www1.hp.com/products/servers/proliantstorage/power-protection/software/hard-firmware.htmlAs a workaround until the firmware can be updated, press the Reset button on either the Display Unit or the Core Unit to restore connectivity and report valid capture data.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:http://www.hp.com/go/myadvisoryNAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HP.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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