Loading...
Loading...
Some HP ProLiant Moonshot m300 Cartridges may stop responding at Power-On Self-Test (POST) during memory initialization.As a result, the cartridge may not boot to the Hard Disk Drive (HDD) or may not PXE boot to the network. When this occurs, the following error message will be displayed:This issue can occur if the gold fingers of the DIMM are not aligned correctly when inserted into the DIMM socket.
Any HP ProLiant Moonshot m300 Cartridge with serial numbersPRIOR TOPDSEUC1WG6B00L and a Cartridge serial numberPRIOR TOCN64070A2F.
If the error message above is displayed during POST on an HP ProLiant Moonshot m300 Cartridge with a serial number prior to PDSEUC1WG6B00L and a Cartridge serial number prior to CN64070A2F, power down the cartridge and reseat all four DIMMs.The cartridge will then power on as expected.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:http://www.hp.com/go/myadvisoryNAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HP.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
BugZero Plan
Streamline upgrades with automated vendor bug scrubs
BugZero Prevent
Wish you caught this bug sooner? Get proactive today.