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On a ProLiant server configured with HP Systems Insight Manager (HP SIM) 7.0, if the HP SIM has an IPv6 address on one of its network connections, HP SIM may mistakenly use the IPv6 address to indicate its identity. This will cause HP Integrated Lights-Out 4 (iLO 4) Firmware Version 1.20 to improperly refuse a connection, display the incorrect IP address in the IML (the IP address will be displayed as 0.0.0.0), and to show the IP address that logged in as 0.0.0.0.This occurs in the following scenario:Log into iLO, navigate to the Security page, and set SSO to Trust All.Log into HP SIM, and discover the server if it is not already discovered.Search by DNS or IP, and attempt to SSO to the server.SSO should succeed, but the Overview page shows Active Sessions IP=0.0.0.0. The iLO Event Log reads "SSO login attempt from 0.0.0.0 via HPSIM..."
Any ProLiant server configured with HP Systems Insight Manager (HP SIM) 7.0 with an IPv6 address connecting to HP Integrated Lights-Out 4 with Firmware Version 1.20.
HP Intgrated Lights-Out 4 Firmware Version 1.30 (or later) will correct this issue. Perform the following steps to obtain the latest iLO 4 firmware version:Click on the following link:https://support.hpe.com/hpesc/public/homeSelect the appropriate operating system.Click on "Firmware - Lights-Out Management."Locate, download, and install iLO 4 Firmware Version 1.30 (or later).As a workaround, remove any IPv6 addresses from HP SIM or manually log into iLO 4.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:http://www.hp.com/go/myadvisoryNAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HP.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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