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On a ProLiant server with HP Integrated Lights-Out 4 (iLO 4), on the iLO XML Reply page (the link for the page is located on the Management SNMP Settings tab), the STATUS tag under the HEALTH tag displays a 2 (OK) when it should display a 4 (Failed) when there is a system health issue.This occurs because iLO 4 Firmware Version 1.20 looks at iLO driven health issues, not system health issues.
Any ProLiant server with HP Integrated Lights-Out 4 (iLO 4) Firmware Version 1.20.
The correct system status is displayed via System LEDs and on the iLO GUI System Information Summary tab.This issue is corrected in HP Integrated Lights-Out 4 (iLO 4) Firmware Version 1.22 (or later).Perform the following steps to obtain the latest iLO 4 firmware version:Click on the following link:https://support.hpe.com/hpesc/public/homeSelect the appropriate operating system.Click on "Firmware - Lights-Out Management."Locate, download, and install iLO 4 Firmware Version 1.22 (or later).RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:http://www.hp.com/go/myadvisoryNAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HP.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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