Loading...
Loading...
When using an HP R/T3000 UPS with an HP UPS Network Card installed and attempting a "Scheduled Shutdown/Restart," both Load Segment 1 and Load Segment 2 on the UPS will restart at the same time even though they are configured to start at different times as shown in the example below:
Any ProLiant server running Windows Server 2008 R2 and connected to any of the following Uninterruptible Power Supplies and HP UPS Network Modules:HP R/T3000 G2 2U Detachable Cord High Voltage INTL Uninterruptible Power SystemHP R/T3000 G2 2U L530 Low Voltage NA/JP Uninterruptible Power SystemHP R/T3000 G2 2U L620 High Voltage NA/JP Uninterruptible Power SystemHP UPS Network Module with Firmware Version 1.00.012HP UPS Network Module Mini-slot Kit
In order to ensure that Load Segment 1 and Load Segment 2 start as configured, update the HP Network Module (NMC) Firmware to Version 1.01.013:https://www.hp.com.swpublishing/MTX-31ddd57749d04bbeb3e2a2d755Updates and downloads for all HP Rack and Power Infrastructure Products are also available at the following URL:http://h18004.www1.hp.com/products/servers/proliantstorage/power-protection/software/hard-firmware.htmlRECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:http://www.hp.com/go/myadvisoryNAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HP.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
BugZero Plan
Streamline upgrades with automated vendor bug scrubs
BugZero Prevent
Wish you caught this bug sooner? Get proactive today.