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Compaq Power Management software will show the "Restart Timing" and "Attach" buttons as non-functional (grayed out) when managing the following Compaq Uninterruptible Power Supply (UPS) Models with a 6 Port Card installed:Compaq T1000 XR UPSCompaq T1500 XR UPSCompaq T2200 XR UPSCompaq R1500 XR UPSCompaq R3000 XR UPS
Any of the following Compaq UPS models with a 6 Port Card installed and being managed with Compaq Power Management software:Compaq T1000 XR UPSCompaq T1500 XR UPSCompaq T2200 XR UPSCompaq R1500 XR UPSCompaq R3000 XR UPS
The software and hardware are functioning as designed. An excerpt from Appendix B, Pages B-2 and B-3 of the Compaq Power Products Software Reference Guide (Fifth Edition, April 2001, Part Number 306157-005) provides the following explanation:"With the Compaq Multi-Server UPS Card and CPM software, system administrators can serially connect up to three devices to a single UPS, permitting multi-protocol and out-of-band communication for networks with multiple servers or disparate operating systems. For example, a business running Novell, Windows NT, and UNIX servers does not have to acquire an individual UPS for each piece of equipment. Instead, the Multi-Server UPS Card is installed, enabling direct communication with multiple devices even when the network is down. By adding a single Multi-Server UPS Card to a UPS, the UPS can independently communicate with up to three servers with different rating systems and shutdown schedules. Even if the network goes down, this option enables out-of-band communication to each server, allowing a graceful shutdown of the operating system."Figure B-2. Compaq Power Management software window when an option card is attached"Since the ports are pre-defined, the Startup Timing window and Attachments window are no longer available in this configuration. The software and hardware cannot recognize more than one server at a time, so those options are dimmed."Note:The excerpt specifically covers the Compaq Multi-Server UPS Card (Option Part Number 123508-B21); however, the statement also applies to the 6 Port Card.The Compaq Power Products Software Reference Guide can be found at the following URL:http://www3.compaq.com/support/reference_library/viewdocument.asp?source=306157-003.xml&dt=264Downloadable SolutionsDownloadable FileLocationNone
Operating Systems Affected:Not Applicable
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