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An installation of the SANworks Management Appliance may require a different rack mounting kit than what you may receive with your Management Appliance.The SANworks Management Appliance currently ships with rack mounting kits for a Compaq 9000 series rack with square holes in the vertical rails and front-to-back spacing between rails of 29.125 inches (74cm).Digital DS-SW41U-xx series rack/cabinets with round holes require a different procedure and parts. These racks also have different front-to-back spacing between rails of 24.875 inches (63cm).
Rack mounting hardware currently provided cannot be successfully installed in the Digital DS-SW41U-xx series racks.
Problem Solution: If you have purchased a SANworks Management Appliance and require a rack mounting kit for Digital DS-SW41U-xx series rack/cabinets, a replacement kit is available through Field Service. The replacement kit is SAN Appliance Rackmount Kit, part number 191302-002.You can order replacement kits through your local Compaq Field Service office. Detailed contact information is available at:https://support.hpe.com/hpesc/public/home.Replacement kits for the SANworks Management Appliance shipped with rack mounting kits for Compaq 9000 and Digital DS-SW41U-xx series racks will be provided under provisions of the standard warranty.The SANworks Management Appliance Rack Installation Guide (June 2001) includes the correct method for mounting the Management Appliance in either rack type.To order the latest update for OSM on the SANworks Management Appliance, visit the Compaq Enterprise Storage SANworks eStore at:http://www.e-softwarefactory.com/acb/webpage.cfm?WebPageID=212&DID=35In Europe, Middle East & Africa (EMEA), contact your Compaq Sales Representative.Downloadable SolutionsDownloadable FileLocationNone
Operating Systems Affected:Not Applicable
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