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Distorted video may occur intermittently on a HP TFT7600 Rackmount Keyboard and Monitor (RKM) when the display is opened and closed rapidly several times in succession.This is a temporary condition due to the timing of the data signal and the power to the panel, caused by the display being opened and closed rapidly several times in succession.If the video becomes distorted, the monitor can be closed for a few seconds to remove the distortion.
Any of the following HP TFT7600 Rackmount Keyboard and Monitor (RKM) models (country-specific):Part NumberModelAG052ATFT7600 RKM USAG053ATFT7600 RKM UKAG054ATFT7600 RKM GRAG055ATFT7600 RKM FRAG056ATFT7600 RKM ITLAG057ATFT7600 RKM SPAG058ATFT7600 RKM DENAG059ATFT7600 RKM NORAG060ATFT7600 RKM SE/FIAG061ATFT7600 RKM SWIAG062ATFT7600 RKM PORTAG063ATFT7600 RKM BELAG064ATFT7600 RKM JPN2AG065ATFT7600 RKM RUSAG066ATFT7600 RKM INTL
To prevent this from occurring, do not repeatedly open and close the monitor display.If the video becomes distorted, close the monitor, wait a few seconds, and then re-open the monitor.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:http://www.hp.com/go/myadvisorySEARCH TIP: For hints on locating similar documents on HP.com, refer to the Search Tips document:https://support.hpe.com/hpesc/public/docDisplay?docId=c00638154.To search for additional advisories related to HP TFT7600 Rackmount Keyboard and Monitor, use the following search string:+Advisory +TFT7600KEYWORDS: TFT 7600, RKM, blurred, fuzzy
Operating Systems Affected:Not Applicable
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