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During the Check for Updates process in an HPE OneView Synergy setup, an incorrect alert message may appear in the Updates section for "HPE Synergy Service Pack SY-2023.10.01". The date in the message, "10/31/2024" is incorrect. The correct End of Support (EOS) for HPE Synergy Service Pack SY-2023.10.01 is05/31/2025.For example, this message can occur with HPE OneView Version 9.00:"HPE Synergy Service Pack SY-2023.10.01 will not be supported with the 9.00 version of OneView after 10/31/2024."
HPE OneView 8.30 or later.
Disregard the date in the alert message and refer to "2023.10.01 (May 2025)" as the valid End of Support (EOS) date, shown in red font on the "HPE Synergy Software Releases" table ofHPE Synergy Software Releases - Overview.Ignore the alert message for the SSP and manually clear this alert when it appears.After clearing the incorrect EOS alert On OneView version 8.30 or later, no subsequent alerts should appear.
Operating Systems Affected:OS Independent
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Hewlett Packard Enterprise Integration
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