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For any HPE Aruba Networking CX 8325, or HPE Aruba Networking CX 9300 Switch Series using the cables listed in the Scope section below, the switch logs will report messages similar to the following:"Event|3808|LOG_INFO|AMM|1/1|Transceiver 25G-AOC7 inserted in */*/** is unsupported, but allowed. An HPE pluggable module that is not fully supported in this interface, but is allowed because allow-unsupported-transceiver is configured"The above is an informational only message. The cables listed in the Scope section below have been tested and qualified by the appropriate engineering teams.Alternatively, the "show interface" commands will also report the same message. The following are some examples:Aruba32-4(config)# show interface x/x/xx transceiver------------------------------------------------------------------Port Type Product Serial PartNumber Number Number------------------------------------------------------------------x/x/xx 100G-AOC* 845414-B21 xxxxxxxxxx 1400-9065* unsupported transceiverAruba32-4(config)# show interface x/x/xx transceiver detailTransceiver in x/x/xxInterface Name : x/x/xxType : 100G-AOC / 1400-9065 (unsupported)Connector Type : No separable connectorTransceiver Status : An HPE pluggable module that is not fully supported in this interface, but is allowed because allow-unsupported-transceiver is configuredWavelength : 850nmDiagnostic Support : DOMProduct Number : 845414-B21Serial Number : xxxxxxxxxxPart Number : 1400-9065IMPORTANT:The HPE Aruba Networking CX 8325, and HPE Aruba Networking CX 9300 Switch Series fully supports all cables listed in the Scope section below. HPE Single Point of Connectivity Knowledge (SPOCK) May 2024 (or later) includes the current list of supported cables.Additional information can be found at the below links.HPE Aruba Storage Networking Connectivity Stream October 2022HPE Single Point of Connectivity Knowledge (SPOCK) May 2024SPOCK Home Page
In the scenario described above, any HPE Aruba Networking CX 8325, or HPE Aruba Networking CX 9300 Switch Series running any switch OS version, and using the following cables:HPE 100Gb QSFP28 to QSFP28 7m Active Optical Cable - 845410-B21HPE 100Gb QSFP28 to QSFP28 15m Active Optical Cable - 845414-B21HPE 100Gb QSFP28 to QSFP28 3m Direct Attach Copper Cable - 845406-B21HPE 100Gb QSFP28 to QSFP28 5m Direct Attach Copper Cable - 845408-B21
The issue described above does not affect the switch functionality, and can be safely ignored.Revision HistoryDocument VersionRelease DateDetails2May 8, 2025The Resolution section has been updated with additional information.1August 26, 2024Original Document Release.
Operating Systems Affected:Not Applicable
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