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HPE Intel-based ProLiant Gen10 Plus servers running Windows Server 2016, 2019 or 2022 and configured with Intel Virtual RAID software version 7.8.0.1031 (or earlier), will intermittently experience a Blue Screen of Death (BSOD) with Bugcheck 0x133 (DPC_WATCHDOG_VIOLATION).A memory dump from the Bugcheck shows the following foot print:DPC_WATCHDOG_VIOLATION (133)The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.Arguments: Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending component can usually be identified with a stack trace.Arg2: 0000000000000501, The DPC time count (in ticks).Arg3: 0000000000000500, The DPC time allotment (in ticks).Arg4: fffff807706da380, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains additional information regarding this single DPC timeout
Any of the following servers running Microsoft Windows Server 2016, 2019 or 2022 and Intel Virtual RAID on CPU (VROC) driver version 7.8.0.1031 (or earlier):HPE ProLiant DL380 Gen10 Plus ServerHPE ProLiant DL360 Gen10 Plus ServerHPE ProLiant DL110 Gen10 Plus ServerHPE ProLiant ML30 Gen10 Plus ServerHPE ProLiant DL20 Gen10 Plus Server
This issue is fixed in the Intel Virtual RAID on CPU driver version 7.8.3.1009 (or later). AvailablehereNote: To ensure that you have selected the latest version of the firmware/driver, click the Revision History tab to check if a new version of the firmware/driver is available. For more important information, review the Release Notes tab.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference Center.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Microsoft Windows Server 2016, Microsoft Windows Server 2019, Microsoft Windows Server 2022
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