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On any HPE Synergy Compute Module running VMware ESXi 7.0 Update 3 and configured with either of the HPE Synergy Converged network adapters with qedf driver version 2.2.70.0 listed in the Scope section below, and running high I/O loads (with transfer size > 1kB) on a virtual machine; the HPE Synergy Converged network adapter may experience virtual machine issues where I/O effectively stops for a few minutes and the Virtual Machine cannot write any data, which then causes the Virtual Machine to mark the disk as degraded.
Any HPE Synergy Compute Module running VMware ESXi 7.0 Update 3 and configured with either of the following HPE Synergy Converged network adapters with qedf driver version 2.2.70.0:HPE Synergy 4820C 10/20/25Gb Converged Network Adapter (876449-B21)HPE Synergy 6820C 25/50Gb Converged Network Adapter (P02054-B21)
To resolve this issue, install the qedf driver version 2.30.8.0 (included in the "MRVL-E4-CNA-Driver-Bundle_5.0.339.0-1OEM.700.1.0.15843807_20031634.zip" package for Synergy) which is included in the HPE Synergy Custom ESXi Image for VMware ESXi 7.0 U3 (Aug 2022).This driver is also included in the HPE Synergy Service Pack (SSP) 2022.08.01 and the HPE Synergy Service Pack (SSP) 2022.11.01. These HPE Synergy Service Packs can be downloaded at the following URL:HPE Synergy Software Releases - OverviewImportant note:For more information about Synergy supported configurations, refer to theHPE Synergy Firmware Comparison Tool.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:VMware ESXi 7.0
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