OPERATIONAL DEFECT DATABASE
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On any HPE Gen10 platforms using vSphere AutoDeploy to load VMware ESXi 7.0 U2 / 7.0 U3; HPE Integrated Lights-Out 5 (iLO 5) may fail to detect the Agentless Management Service, and the following error message may be displayed in the following navigation path "iLO5 -> Firmware & OS software-> Software Tab":"iLO did not detect the Agentless Management Service when this page was loaded. To view a full set of data on this page, ensure that AMS is installed and running. The software inventory data is displayed only when AMS is ready on the server."When this issue occurs, VMware files are missing and the following paths are empty:/var/db/esximg/bulletins//var/db/esximg/baseimages//var/db/esximg/addons/When performing esxcli commands, the following errors may be displayed:[root@esxi:~]esxcli software baseimage get[Exception]Host does not have a Base Image installed.Please refer to the log file for more details.[root@esxi:~]esxcli software component list<----empty o/p ---------------------------->When checking the following VM-Support logs, entries similar to the following may be logged:C:\<hostname-YYYY-MM-DD--11.00-2247850>\commands\localcli_software-baseimage-get.txtErrors:[Exception] Host does not have a Base Image installed.Please refer to the log file for more detailsC:\<hostname-YYYY-MM-DD--11.00-2247850>\commands\localcli_software-component-get.txt<---Empty--->For more information about this issue, refer to the following VMware Knowledge Base Article:ESXi Host update fails with error "Error writing tar database: Should have base image when an addon exists" when using images generated by AutoDeploy (87751)
Any HPE Gen10 platforms using vSphere AutoDeploy to load VMware ESXi 7.0 U2 / 7.0 U3.
To resolve this issue, download and install the following VMware ESXi 8.0 images:For HPE Synergy Compute Modules:VMware-ESXi-8.0.0-20513097-HPE-800.0.0.10.10.5.20-Nov2022-Synergy.isoFor HPE ProLiant platforms:VMware-ESXi-8.0.0-20513097-HPE-800.0.0.10.10.0.41-Oct2022.isoVMware ESXi 8.0 images are available at the following URL:VMware ESXi Image for HPE serversDisclaimer:One or more of the links above will take you outside the HPE website. HPE is not responsible for content outside of its domain.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:VMware ESXi 7.0
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