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Document VersionRelease DateDetails2April 3, 2023A new fix has been added to the Resolution section.1August 22, 2022Original Document Release.An attempt to flash the firmware using HPE iLO and a FWPKG image on any of the HPE NVIDIA (Mellanox) based network adapters listed in the Scope section below; may cause the flash process to stop responding or the flash may fail. This occurs on HPE platforms configured with two or more network adapters.This issue occurs because the HPE NVIDIA (Mellanox) based network adapters do not respond to a Management Component Transport Protocol (MCTP) command that would result in iLO being stuck on a discovery phase, causing the firmware update process to timeout.
Any HPE platforms configured with two or more of the following HPE NVIDIA (Mellanox) based network adapters with firmware version xx.33.1048 (or prior):Mellanox MCX512F-ACHT Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P13188-B21)Mellanox MCX562A-ACAI Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10112-B21)HPE Ethernet 100Gb 1-port QSFP28 PCIe3 x16 MCX515A-CCAT Adapter (P31246-B21)Mellanox MCX623106AS-CDAT Ethernet 100Gb 2-port QSFP56 Adapter for HPE (P25960-B21)Mellanox MCX623105AS-VDAT Ethernet 200Gb 1-port QSFP56 Adapter for HPE (P10180-B21)HPE InfiniBand HDR100/Ethernet 100Gb 1-port QSFP56 PCIe4 x16 MCX653105A-ECAT Adapter (P23665-B21)HPE InfiniBand HDR100/Ethernet 100Gb 2-port QSFP56 PCIe4 x16 MCX653106A-ECAT Adapter (P23666-B21)HPE InfiniBand HDR/Ethernet 200Gb 1-port QSFP56 PCIe4 x16 MCX653105A-HDAT Adapter (P23664-B21)HPE InfiniBand HDR/Ethernet 200Gb 2-port QSFP56 PCIe4 x16 OCP3 MCX653436A-HDAI Adapter (P31348-B21)HPE InfiniBand HDR/Ethernet 200Gb 1-port QSFP56 PCIe4 x16 OCP3 MCX653435A-HDAI Adapter (P31323-B21)HPE InfiniBand HDR/Ethernet 200Gb 2-port QSFP56 PCIe4 x16 MCX653106A-HDAT Adapter (P31324-B21)Mellanox MCX631102AS-ADAT Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P42044-B21)Mellanox MCX631432AS-ADAI Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P42041-B21)Note:The network adapter(s) in this document are affected by a naming standard change for HPE products to help customers quickly and easily identify the specific vendor and model while configuring HPE platforms. For more information about the name changes and for identification purposes, refer to the following Customer Notice:HPE Network Adapters - Product Renaming Framework And Plan For HPE Network Adapters
To resolve this issue, download and install firmware version xx.34.1002 included in the following firmware component URLs:Mellanox Firmware Package(FWPKG) for HPE Ethernet 10/25Gb 2-port SFP28 MCX512F-ACHT Adapter Version 16.34.1002Mellanox Firmware Package (FWPKG) for Mellanox MCX562A-ACAI Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE Version 16.34.1002Mellanox Firmware Package (FWPKG) for HPE Ethernet 100Gb 1-port QSFP28 PCIe3 x16 MCX515A-CCAT Adapter : HPE part numbers P31246-B21 and P31246-H21 Version 16.34.1002Mellanox Firmware Package (FWPKG) for Mellanox MCX623106AS-CDAT Ethernet 100Gb 2-port QSFP56 Adapter for HPE Version 22.34.1002Mellanox Firmware Package (FWPKG) for Mellanox MCX623105AS-VDAT Ethernet 200Gb 1-port QSFP56 Adapter for HPE Version 22.34.1002Mellanox Firmware Package (FWPKG) for HPE InfiniBand HDR100/Ethernet 100Gb 1-port QSFP56 PCIe4 x16 MCX653105A-ECAT Adapter : HPE part numbers P23665-B21 and P23665-H21 Version 20.34.1002Mellanox Firmware Package (FWPKG) for HPE InfiniBand HDR100/Ethernet 100Gb 2-port QSFP56 PCIe4 x16 MCX653106A-ECAT Adapter : HPE part numbers P23666-B21 and P23666-H21 Version 20.34.1002Mellanox Firmware Package (FWPKG) for HPE InfiniBand HDR/Ethernet 200Gb 1-port QSFP56 PCIe4 x16 MCX653105A-HDAT Adapter : HPE part numbers P23664-B21 and P23664-H21 Version 20.34.1002Mellanox Firmware Package (FWPKG) for HPE InfiniBand HDR/Ethernet 200Gb 2-port QSFP56 PCIe4 x16 OCP3 MCX653436A-HDAI Adapter : HPE part numbers P31348-B21 and P31348-H21 Version 20.34.1002Mellanox Firmware Package (FWPKG) for HPE InfiniBand HDR/Ethernet 200Gb 1-port QSFP56 PCIe4 x16 OCP3 MCX653435A-HDAI Adapter : HPE part numbers P31323-B21 and P31323-H21 Version 20.34.1002Mellanox Firmware Package (FWPKG) for HPE InfiniBand HDR/Ethernet 200Gb 2-port QSFP56 PCIe4 x16 MCX653106A-HDAT Adapter : HPE part numbers P31324-B21 and P31324-H21 Version 20.34.1002Mellanox Firmware Package (FWPKG) - Mellanox MCX631102AS-ADAT Ethernet 10/25Gb 2-port SFP28 Adapter for HPE Version 26.34.1002Mellanox Firmware Package (FWPKG) - Mellanox MCX631432AS-ADAI Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE Version 26.34.1002Important notes:The firmware version xx.34.1002 has added "Command Unsupported" response code in cases when running the MCTP control command "Get Vendor Defined Messages Supported", and there were no supported Vendor Defined Messages (VDMs).HPE recommends using HPE iLO 5 firmware v2.72 (or later) along with the network adapter firmware versions indicated above.WorkaroundAs a workaround for platforms where the firmware components above cannot be installed, perform either of the following actions:Use other methods to flash the firmware, for example:The online update utilities through the Operating System.ORUpdate only one network adapter at a time:Disable all network adapters.Enable only one network adapter in the BIOS/Platform Configuration (RBSU)Proceed with the flash process.Once completed, reboot back into BIOS/Platform Configuration (RBSU).Enable another network adapter, and disable the previously flashed network adapter.Repeat the process until all network adapters have been flashed.This advisory will be updated when additional solutions become available.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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