OPERATIONAL DEFECT DATABASE
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IMPORTANT: The firmware update detailed below is considered a critical fix and is required to prevent the issue described below. HPE strongly recommends immediate application of this critical fix. Neglecting to perform the required action could leave the server in an unstable condition. By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors.On the HPE NVMe SSD drive models listed in the Scope section below, the drives may not be detectable until a host reboot or power-cycle. This intermittent issue will show the SSD at zero capacity, or "0GB" capacity, if the cleanup of an aborted command is not done properly.
Affected models include Add In Cards (AIC - PCIe boards) and Small From Factor U.3 (SFF) drives:AIC - firmware versions prior to EPK76H3Q are affected:1.6TB MZPLJ1T6HBJR-000H3 Mixed Use AIC HHHL3.2TB MZPLJ3T2HBJR-000H3 Mixed Use AIC HHHL6.4TB MZPLJ6T4HALA-000H3 Mixed Use AIC HHHLMixed Use AIC HHHL U.3 SFF drives - affected firmware varies by model:For model numbers beginning with "MZXL5", firmware versions prior to MPK76H5Q are affected:800GB MZXL5800HBHQ-000H31.6TB MZXL51T6HBJR-000H33.2TB MZXL53T2HBLS-000H36.4TB MZXL56T4HALA-000H312TB MZXL512THALA-000H3960GB MZXL5960HBHQ-000H31.9TB MZXL51T9HBJR-000H33.8TB MZXL53T8HBLS-000H37.6TB MZXL57T6HALA-000H315TB MZXL515THALA-000H3For model numbers beginning with "MZXLR", firmware versions prior to MPK7625Q are affected:800GB MZXLR800HBHQ-000H31.6TB MZXLR1T6HBJR-000H33.2TB MZXLR3T2HBLS-000H36.4TB MZXLR6T4HALA-000H312TB MZXLR12THALA-000H3960GB MZXLR960HBHQ-000H31.9TB MZXLR1T9HBJR-000H33.8TB MZXLR3T8HBLS-000H37.6TB MZXLR7T6HALA-000H315TB MZXLR15THALA-000H3For model numbers beginning with "MO00" or "VO00", firmware versions prior to HPK6 are affected:1.6TB MO001600KWZQP3.2TB MO003200KWZQQ1.92TB VO001920KWZQR3.84TB VO003840KWZQT
Download and upgrade the firmware components by using the following hyperlinks for each platform (below):LinuxOnline NVMe SSD Flash Component for Linux (x64) - MZXL5800HBHQ-000H3, MZXL51T6HBJR-000H3, MZXL53T2HBLS-000H3, MZXL56T4HALA-000H3, MZXL512THALA-000H3, MZXL5960HBHQ-000H3, MZXL51T9HBJR-000H3, MZXL53T8HBLS-000H3, MZXL57T6HALA-000H3 and MZXL515THALA-00H3 DrivesOnline NVMe SSD Flash Component for Linux (x64) -MZXLR800HBHQ-000H3, MZXLR1T6HBJR-000H3, MZXLR3T2HBLS-000H3, MZXLR6T4HALA-000H3, MZXLR12THALA-000H3, MZXLR960HBHQ-000H3, MZXLR1T9HBJR-000H3, MZXLR3T8HBLS-000H3, MZXLR7T6HALA-000H3 and MZXLR15THALA-000H3 DrivesOnline NVMe SSD Flash Component for Linux (x64) - VO001920KWZQR and VO003840KWZQT DrivesOnline NVMe SSD Flash Component for Linux (x64) - MZPLJ1T6HBJR-000H3, MZPLJ3T2HBJR-000H3 and MZPLJ6T4HALA-000H3 DrivesOnline NVMe SSD Flash Component for Linux (x64) - MO001600KWZQP and MO003200KWZQQ DrivesWindowsOnline NVMe SSD Flash Component for Windows (x64) - MZXL5800HBHQ-000H3, MZXL51T6HBJR-000H3, MZXL53T2HBLS-000H3, MZXL56T4HALA-000H3, MZXL512THALA-000H3, MZXL5960HBHQ-000H3, MZXL51T9HBJR-000H3, MZXL53T8HBLS-000H3, MZXL57T6HALA-000H3 and MZXL515THALA-0 DrivesOnline NVMe SSD Flash Component for Windows (x64) - MZXLR800HBHQ-000H3, MZXLR1T6HBJR-000H3, MZXLR3T2HBLS-000H3, MZXLR6T4HALA-000H3, MZXLR12THALA-000H3, MZXLR960HBHQ-000H3, MZXLR1T9HBJR-000H3, MZXLR3T8HBLS-000H3, MZXLR7T6HALA-000H3 and MZXLR15THALA-0 DrivesOnline NVMe SSD Flash Component for Windows (x64) - VO001920KWZQR and VO003840KWZQT DrivesOnline NVMe SSD Flash Component for Windows (x64) - MZPLJ1T6HBJR-000H3, MZPLJ3T2HBJR-000H3 and MZPLJ6T4HALA-000H3 DrivesOnline NVMe SSD Flash Component for Windows (x64) - MO001600KWZQP and MO003200KWZQQ DrivesVMwareOnline NVMe SSD Flash Component for VMware ESXi - MZXL5800HBHQ-000H3, MZXL51T6HBJR-000H3, MZXL53T2HBLS-000H3, MZXL56T4HALA-000H3, MZXL512THALA-000H3, MZXL5960HBHQ-000H3, MZXL51T9HBJR-000H3, MZXL53T8HBLS-000H3, MZXL57T6HALA-000H3 and MZXL515THALA-00H3 DrivesOnline NVMe SSD Flash Component for VMware ESXi - MZXLR800HBHQ-000H3, MZXLR1T6HBJR-000H3, MZXLR3T2HBLS-000H3, MZXLR6T4HALA-000H3, MZXLR12THALA-000H3, MZXLR960HBHQ-000H3, MZXLR1T9HBJR-000H3, MZXLR3T8HBLS-000H3, MZXLR7T6HALA-000H3 and MZXLR15THALA-000H DrivesOnline NVMe SSD Flash Component for VMware ESXi - VO001920KWZQR and VO003840KWZQT DrivesOnline NVMe SSD Flash Component for VMware ESXi - MZPLJ1T6HBJR-000H3, MZPLJ3T2HBJR-000H3 and MZPLJ6T4HALA-000H3 DrivesOnline NVMe SSD Flash Component for VMware ESXi - MO001600KWZQP and MO003200KWZQQ DrivesRECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts.Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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