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Document VersionRelease DateDetails2January 24, 2022The Resolution section has been updated with the firmware version containing the solution.1July 22, 2021Original document release.For HPE Synergy 40Gb F8 Switch Modules, an Admin or user account will be unable to access the Switch when setting or changing a password that includes "Xg, xG, or XG" characters.This issue occurs due to an encryption algorithm producing invalid ASCII values when encrypting passwords with the above letter combinations. As a result, the Switch is configured with an incorrect Admin or user password.
In the scenario described above, any HPE Synergy 40Gb F8 Switch Module running any firmware version prior to 1.8.0.1001.
This issue has been resolved in Synergy Switch module firmware version1.8.0.1001(or later).As a workaround, do not configure Admin or user passwords that includes "Xg, xG, or XG" characters.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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