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On any HPE Platform running VMware ESXi 7.0 and configured with any of the HPE Host Bus Adapters listed in the Scope section below; the driver version 12.8.329.0 (or prior) may fail after repeated HBA resets with high amounts of I/O errors in flight. When this issue occurs the system may stop functioning and a Purple Screen of Death (PSOD) referencing lpfc_external_dif_cmp similar to the following may occur: HBA resets are rare events that only occur when the lpfc driver detects conditions that require a firmware reset to resolve. Examples of these include HBA hardware errors and HBA firmware upgrades. HBA firmware upgrades which occur while the Operating System is running are only possible on the HPE SN1610E Fibre Channel Host Bus Adapters.
Any HPE Platform running VMware ESXi 7.0 and configured with any of the following HPE Host Bus Adapters: HPE LPe1605 16Gb Fibre Channel Host Bus Adapter for BladeSystem c-Class (718203-B21) HPE SN1100E 16Gb Dual Port Fibre Channel Host Bus Adapter (C8R39A) HPE SN1100E 16Gb Single Port Fibre Channel Host Bus Adapter (C8R38A) HPE SN1200E 16Gb Dual Port Fibre Channel Host Bus Adapter (Q0L14A) HPE SN1200E 16Gb Single Port Fibre Channel Host Bus Adapter (Q0L13A) HPE SN1600E 32Gb Dual Port Fibre Channel Host Bus Adapter (Q0L12A) HPE SN1600E 32Gb Single Port Fibre Channel Host Bus Adapter (Q0L11A) HPE SN1610E 32Gb 1-port Fibre Channel Host Bus Adapter (R2J62A) HPE SN1610E 32Gb 2-port Fibre Channel Host Bus Adapter (R2J63A) HPE Synergy 3530C 16Gb Fibre Channel Host Bus Adapter (777454-B21) HPE Synergy 5330C 32Gb Fibre Channel Host Bus Adapter (870828-B21) This following VMWare ESXi 7.0 driver versions are affected: 12.8.329.0 12.6.228.4 12.6.147.6
To resolve this issue, download and install the lpfc driver version 12.8.329.1 (or later), available at the following URLs: For HPE ProLiant servers HPE Storage Emulex Fibre Channel driver component for VMware vSphere 7.0 Version 2021.03.01 For HPE ProLiant Server Blades HPE Storage Emulex Mezzanine Fibre Channel driver component for VMware vSphere 7.0 Version 2021.03.01 For HPE Synergy Compute Modules HPE Synergy Emulex Fibre Channel driver component for VMware vSphere 7.0 Version 2021.03.01 The supplied driver is fully supported when applied along with an HPE Synergy Custom SPP outside of a previously published HPE Synergy Software Release. The hotfix processes described below is supported against the following HPE Synergy Software Releases: HPE OneView 5.4, 5.5, 5.6, 5.60.01, and HPE OneView 6.0 HPE Synergy Custom SPP 2021.01.XX HPE Synergy Custom SPP 2021.02.XX Note: To review and install the appropriate Management Combination for HPE Synergy platforms, refer to the following URL: HPE Synergy Firmware Comparison Tool IMPORTANT INFORMATION ABOUT HPE SYNERGY PLATFORMS The update packages associated with this advisory can be applied using any of the following methods: Using Smart Update Manager from the HPE Synergy Custom SPP: Download the appropriate HPE Synergy Custom SPP baseline. Add the component files to the Synergy Custom SPP using SUM from the ISO to create a new custom ISO. Mount the new Synergy Custom SPP on a server running Windows or Linux that has a network connection to the ESXi host to be updated. Run Smart Update Manager via launch_sum.bat for Windows or launch_sum.sh for Linux. Add the ESXi host to be updated as a remote target node. Enter the IP address or hostname of the ESXi host to be updated followed by the ESXi host credentials. Select both the Additional Package with the added component and the Service Pack for Synergy Baseline on the node Inventory page. Follow Smart Update Manager Steps and complete the firmware update. Refer to the Smart Update Manager documentation for detailed instructions at Hewlett Packard Enterprise Support Center - Smart Update Manager Software. Updating the driver using VMware tools: Unzip the component files in order to extract the driver offline bundle. Use VMware vSphere Lifecycle Manager or esxcli commands to install the offline bundle. Refer to VMware documentation for information on vSphere Lifecycle Manager and the esxcli commands. Adding hotfixes to create an HPE OneView custom firmware bundle for use as a baseline (and optionally SUT installation): Download all of the required update packages listed in this advisory to your local system. From the HPE OneView main menu, select Appliance -> Firmware Bundles. The list of Service Pack for Synergy baseline packages is presented. There must be at least one Service Pack for Synergy baseline loaded. If not, download and install a compatible HPE Service Pack for Synergy before proceeding. Click "Add Firmware Bundle". The "Add Firmware Bundle" dialog is presented. Click "Browse" and select one of the update packages downloaded in earlier. Only one file may be selected at a time and must be of the following types: scexe, exe, rpm, zip or iso. Click 'OK' to upload the file. When the file is uploaded, HPE OneView may display an error indicating a missing signature file. This is expected on some update packages. To resolve the issue, expand the error message and click on the "Upload signature file" link. The "Upload signature file" dialog is presented. Click "Browse" and select the signature file that was included with the package. The signature file will have a ".compsig" extension. Click "OK" to upload the signature file. Wait for HPE OneView to process and associate the signature file. When this is complete, the firmware bundle will show a healthy status. Repeat the previous steps for any other packages. When all packages have been uploaded and are in a healthy state, a custom firmware bundle must be created containing the packages previously added to the HPE OneView firmware repository. From the Firmware Bundles Actions menu choose "Create custom firmware bundle". The Create Custom Firmware Bundle dialog is presented. Select a name for this custom firmware bundle, noting that a custom firmware bundle may contain one or more hotfix packages. Select the base firmware bundle to which one or more hotfix packages will be added to create the custom firmware bundle. Click "Add Hotfix". The Add Hotfix dialog is presented. Select all hotfix packages required by this custom firmware bundle. Multi-selection of hotfix packages is allowed. When all required hotfix packages have been selected, click Add. The selected hotfix packages are shown on the Create Custom Firmware Bundle dialog. Click OK. The Create Custom Firmware Bundle dialog is dismissed and HPE OneView creates a new firmware bundle that includes the base firmware bundle and the hotfix packages previously added. When the custom firmware bundle has been created, it can be selected as a new logical enclosure firmware baseline, or used as a firmware baseline for server profiles and server profile templates. To install Operating System drivers using HPE Smart Update Tools, set the "Firmware baseline" option in the server profile to the custom baseline and select the "Firmware and OS Drivers using Smart Update Tools" installation method. This will make the driver packages available for installation on the OS using HPE Smart Update Tools. For detailed instructions on using HPE Smart Update Tools, refer to the HPE OneView online help and SUT documentation at Hewlett Packard Enterprise Support Center - Smart Update Manager Software. Workaround for HPE platforms that cannot install the recommended drivers above To avoid this issue on HPE ProLiant servers or HPE Synergy Compute Modules running VMware ESXi 7.0 and configured with these Host Bus Adapters with lpfc driver version 12.8.329.0 (or prior), perform only offline firmware updates. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .