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Gen10 Smart Array Controllers with configured encrypted logical drives may degrade or fail when performing firmware updates to daisy-chained HPE D8000 Disk Enclosures.The degraded or failed encrypted logical drives have been observed with the following criteria:Two HPE D8000 Disk Enclosures must be daisy-chainedNewly created encrypted logical drives and no prior server restartsPerforming a firmware update to the daisy-chained HPE D8000 Disk Enclosures
This issue only affects daisy-chained HPE D8000 Disk Enclosures and logical drives with encryption enabled. Any other configurations are not affected.
WorkaroundTo mitigate any future issues, after creating an encrypted logical drive, the host server needs to be restarted.If the Gen10 Smart Array controller contains encrypted logical drives, restart the host serverprior toapplying HPE D8000 disk enclosure firmware.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form
Operating Systems Affected:Not Applicable
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