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Document VersionRelease DateDetails22020-10-22The Resolution section has been updated with the firmware versions containing the solution.12020-10-13Original Document Release.On a Mellanox SH2200 Switch Module for HPE Synergy, if the internal Solid State Drive (SSD) is running firmware version S19903Mi/S19903M (or earlier), the SSD may experience an early wear-out resulting in switch failure.To determine the SSD firmware version, perform the following steps:Connect to the SH2200 switch:SSH into the switch directly using the mgmt0 IP address.ORSSH into the composer IP address. From console-view: connect interconnect <enclosure name> <bay number>For Onyx version 3.9.0600 (or later):SH2200-F1-B1 [xxDomain: standby] #enSH2200-F1-B1 [xxDomain: standby] #fae show ssd infoDevice Model : M.2 (S42) 3IE3Serial Number : BCA11xxxxxxxxxxxxUser Capacity : 16.0 GBFirmware Version : S20728iORFor Onyx version 3.7.1200 (or later):SH2200-F1-B1 [xxDomain: standby] #enSH2200-F1-B1 [xxDomain: standby] #fae show smart infoDevice Model: M.2 (S42) 3IE3************************************************************************* Innodisk iSMART V5.3.16 2019/12/13 *************************************************************************Model Name : M.2 (S42) 3IE3Serial Num : BCA11xxxxxxxxxxxxFW Version : S20728iNote:The "fae show smart info" command is a considerable dump and besides the SDD firmware version, also collects additional information. The "fae show ssd info" command was added specifically for this issue, and it is the preferred method to determine the SDD firmware version.
Any Mellanox SH2200 Switch Module for HPE Synergy with either of the following Mellanox Solid State Disk firmware versions:SSD Model: M.2 (S42) 3IE3 firmware version S19903Mi (or earlier)SSD Model: M.2 (S42) 3ME3 firmware version S19903M (or earlier)
This issue has been resolved in the following Mellanox Solid State Disk firmware versions:SSD Model: M.2 (S42) 3IE3 firmware version S20728iSSD Model: M.2 (S42) 3ME3 firmware version S20728HPE Mellanox Solid State Disk Firmware for SH2200 Switch Module for HPE SynergyDetailed steps on how to perform the SSD image update can be found in theSSD Firmware Update User Manual for SH2200. This manual is included in the above link.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads to Proliant servers and options, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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