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The following Uninterruptible Power Supply (UPS) systems are at End-OF-Service-Life (EOSL) or approaching that date, and parts may not be available:R3000XRR/T3000R/T3000 G2R/T3000 G4 UPSNote:All units may be out of warranty, except units that are under extended service contracts; this applies to extended service agreements only. Verify warranty status before requesting a replacement.
The following Uninterruptible Power Supply (UPS) systems are affected:R3000XRR/T3000R/T3000 G2R/T3000 G4 UPSNote:The differences between each of the systems are summarized on this document.
When the parts are totally depleted from stock as they became End-OF-Service-Life (EOSL), replace the HPE R3000XR, R/T3000, R/T3000 G2 and R/T3000 G4 model with the R/T3000 G5 model.UPS Models Comparison TableUPS NameR3000XRR/T3000R/T3000 G2R/T3000 G4R/T 3000 G5Part numbers407390-001, 407391-001, 407392-291, 407395-002, 407397-291517699-001 517700-001 517701-001638840-001 638841-001 638842-001796758-001 796759-001 796760-001881408-001*,881409-001*,881410-001**These PNs do not include the batteries. They must be ordered separately. (The Batt Mod. PN is 796777-001) Refer to Advisory with Doc. ID: a00045716en_usPower output (Watts) NA LV (Japan), NA HV, Intl2700 (2250W), 2700W, 2700W2700W (2250W), 2700W, 2700W2700W (2250W), 2700W, 2700W2700W, (2250W) 2700W, 2700W2700W, (2250W)2700W,2700WDimensions(WidthxDepthxHeight, inches)17.5"x25.0"x3.5"17.5"x25.0"x3.5"17.5"x25.0"x3.5"17.5"x 25.5"x 3.5"17.5"x 25.5"x 3.5"Weight(lbs.)8282828787Battery runtime 100% load5 min5 min (LV) and 4min (HV)5 min (LV) and 4min (HV)3 min3 minCommunication cardAF401AAF401AAF465AAF465AQ1C17AUser interface s/wHPPMHPPMHPPPHPPPHPEPPExtended Runtime Module407398-001517702-001517702-001796762-001796762-001Internal Battery module407407-001517703-001517703-001796777-001796777-001Important Notes:The RT3000 G5 UPS is essentially the same UPS as the RT3000 G4 UPS, except for the following changes:New front bezel with new HPE green rectangle logo element.Updated internal circuit boards to accommodate new communication card (Quark2).Replacing the R3000XR with R/T3000 G5 modelsWhen the R3000XR UPS is replaced with the R/T3000 G5 UPS, there are eight differences between both UPSs:Front panel cosmetic differences. The R/T3000 G5 UPS is cosmetically different from the R3000XR. See illustrations below for reference only.R3000XR vs R/T3000 G5Rear panel receptacles and cable differences. See the following illustrations for reference only.R3000XR vs R/T3000The R/T3000 G5 UPS has a different quantity of rear panel outlets. Refer to the Table below:R3000 XR Legacy to R/T3000 G5 Compatibility MatrixR3000 XR Legacy Option KitR3000 XR Legacy Option Kit DescriptionR3000 XR Legacy Spare UnitR3000 XR Legacy Spare Unit DescriptionReplacement Alternative R/T3000 G5 Unit SpareR3000 XR Legacy Output ReceptaclesAlternative R/T3000 G5 Output ReceptaclesAF422AKIT,OPT,R3KVA UPS L530,NA407390-001SPS-UPS,R3KVA,2U,L530-NA881408-001 + Batt. 796777-001(6) 5-15R & (1) L5-30R(6) 5-20R & (1) L5-30PAF425AKIT,OPT,R3KVA UPS L530,JPN407392-291SPS-UPS,R3KVA,2U,L530-JP881408-001 + Batt. 796777-001(6) 5-15R & (1) L5-30P(6) 5-20R & (1) L5-30PAF414AKIT,OPT,R3KVA UPS DTC,INTL407395-002SPS-UPS,R3KVA,2U,DTC-INTL881410-001+ Batt. 796777-001(9) C13 & (1) C20(8) C13 & (1) C19AF423AKIT,OPT,R3KVA UPS L620H,NA407391-001SPS-UPS,R3KVA,2U,L620H-NA881409-001+ Batt. 796777-001(9) C13 & (1) L6-20R(8) C13 & (1) C19AF424AKIT,OPT,R3KVA UPS L620H,JPN407393-391SPS-UPS,R3KVA,2U,L620H-JPN881409-001+ Batt. 796777-001(9) C13 & (1) L6-20R(8) C13 & (1) C19The R/T3000 G5 UPS uses different internal batteries than the R3000XR.R/T3000 G5 battery: 796777-001R3000XR battery: 407407-001The R/T3000 G5 Extended Runtime Module (ERM) is different from the R3000XR. A customer's existing R3000XR ERM (407398-001) will NOT function with the R/T3000 G5. The R/T3000 G5 requires a 796762-001 ERM.Runtime (under full load):R3000XR runtime: 5 minR/T3000 G5 runtime: 3 minCommunication card:R3000XR uses the HP Management Card AF401AR/T3000 G5 uses a Q1C17ASoftware User Interface:R3000XR uses HPPM (HP Power Management)R/T3000 G5 uses HPEPP (HPE Power Protector)Replacing the R/T3000 with R/T3000 G5 modelsWhen the R/T3000 UPS units are replaced with the R/T3000 G5 UPS, there are eight differences between both UPS units:Front panel cosmetic differences. The R/T3000 G5 UPS is cosmetically different from the R/T3000. See the illustrations below for reference only.R/T3000 vs R/T3000 G5Rear panel receptacles and cable differences. See the following illustrations for reference only.R/T3000 vs R/T3000 G5The R/T3000 G5 UPS has a different quantity of rear panel outlets. Refer to the Table below:R/T3000 to R/T3000 G5 Compatibility MatrixR/T3000 Option KitR/T3000 Option Kit DescriptionR/T3000 Spare UnitR/T3000 Spare Unit DescriptionReplacement Alternative R/T3000 G5 Unit SpareR/T3000 G1 Output ReceptaclesAlternative R/T3000 G5 Output ReceptaclesAF452AR/T 3KVA UPS, 2U, L530, LV, NA/JPN KIT517699-001SPS-UPS, R3KVA, L5-30P, 2U, NA/JPN881408-001+ Batt. 796777-001(4) 5-20T & (1) L5-30R(6) 5-20R & (1) L5-30RAF453AR/T 3KVA UPS, 2U, L620, HV, NA/JPN KIT517700-001SPS-UPS, R3KVA, L6-20P, 2U, NA/JPN881409-001+ Batt. 796777-001(6) C13 & (2) C19, L6-20R(8) C13 & (1) C19AF455AR/T 3KVA UPS, 2U, DTC, HV, INTL KIT517701-001SPS-UPS,R3KVA, DTC, 2U, INTL881410-001+ Batt. 796777-001(6) C13 & (2) C19(8) C13 & (1) C19The R/T3000 G5 UPS uses different internal batteries than the R/T3000.R/T3000 G5 battery: 796777-001R/T3000 battery: 517703-001The R/T3000 G5 Extended Runtime Module is different from the R/T3000. A customer's existing R/T3000 Extended Runtime Module (517702-001) will NOT function with the R/T3000 G5. The R/T3000 G5 requires a 796762-001 Extended Runtime Module.Runtime (under full load):R/T3000 runtime is 5 minR/T3000 G5 runtime of 3 minsCommunication card:R/T3000 uses HP Management Card AF401AR/T3000 G5 uses a Q1C17ASoftware User Interface:R/T3000 uses HPPM (HP Power Management)R/T3000 G5 uses HPEPP (HPE Power Protector)Replacing the R/T3000 G2 with R/T3000 G5 modelsWhen the R/T3000 G2 UPS units are replaced with the R/T3000 G5 UPS, there are six differences between both UPS units:Front panel cosmetic differences. The R/T3000 G5 UPS is cosmetically different from the R/T3000 G2. See the illustrations below for reference only.R/T3000 G2 vs R/T3000 G5Rear panel receptacles and cable differences. See the following illustrations for reference only.R/T3000 G2 vs R/T3000 G5The R/T3000 G5 UPS has a different quantity of rear panel outlets. Refer to the Table below:R/T3000 G2 to R/T3000 G4 Compatibility MatrixR/T3000 G2 Option KitR/T3000 G2 Option Kit DescriptionR/T3000 G2 Spare UnitR/T3000 G2 Spare Unit DescriptionReplacement Alternative R/T3000 G5 Unit SpareR/T3000 G2 Output ReceptaclesAlternative R/T3000 G5 Output ReceptaclesAF466AR/T 3KVA UPS, 2U, L530, LV, NA/JPN G2 KIT638840-001SPS-UPS, R3KVA, L5-30P, 2U, NA/JPN881408-001+ Batt. 796777-001(4) 5-20R & (1) L5-30R(6) 5-20R & (1) L5-30RAF467AR/T 3KVA UPS, 2U, L620, HV, NA/JPN G2 KIT638841-001SPS-UPS, R3KVA, L6-20P, 2U, NA/JPN881409-001+ Batt. 796777-001(6) C13, (2) C19, L6-20R(8) C13 & (1) C19AF468AR/T 3KVA UPS, 2U, DTC, HV, INTL G2 KIT638842-001SPS-UPS,R3KVA, DTC, 2U, INTL881410-001+ Batt. 796777-001(6) C13 & (2) C19(8) C13 & (1) C19The R/T3000 G5 UPS uses different internal batteries as the R/T3000 G2.R/T3000 G5 battery: 796777-001R/T3000 G2 battery: 517703-001The R/T3000 G5 Extended Runtime Module is different from the R/T3000 G2. A customer's existing R/T3000 G2 Extended Runtime Module (517702-001) will NOT work with the R/T3000 G5. The R/T3000 G5 requires a 796762-001 Extended Runtime Module.Runtime (under full load):R/T3000 G2 runtime is 5 minR/T3000 G5 runtime of 3 minsReplacing the R/T3000 G4 with R/T3000 G5 modelsWhen the R/T3000 G4 UPS units are replaced with the R/T3000 G5 UPS, there are 2 differences between both UPS units:Front panel cosmetic differences. The G5 RT3000 UPS is exactly the same UPS as the G4 RT3000 UPS, except for the following changes:New front bezel with the HPE green rectangle logo elementR/T3000 G4 vs R/T3000 G5Communication cards:R/T3000 G4 uses the AF465AR/T3000 G5 uses the Q1C17ANOTE:Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips Document.
Operating Systems Affected:Not Applicable
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