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IMPORTANT: This drive firmware is considered a critical fix and is required to address the issue detailed below. HPE strongly recommends immediate application of this critical fix. Neglecting to perform the required action could leave the server in an unstable condition, which could potentially result in sub-optimal server performance or data loss. By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors.In rare instances, there is a potential data integrity risk for certain HPE servers when they are configured with specific HPE 7.2K (12TB) SATA or SAS Hard Disk Drive (HDD) models and firmware versions as listed in the Scope section below.This potential issue was found in ongoing supplier reliability testing.For more details, please refer to the drive firmware Release Notes for the version with this fix listed in the Resolution section.
Any of the HPE ProLiant or Apollo Servers listed under the Hardware Platforms Affected section, configured with the following drive models and using the drive firmware versions as listed below are potentially impacted:DescriptionDrive ModelFirmware Version7.2K 6G SATA 512eMB012000GWDFEHPG07.2K 12G SAS 512eMB012000JWDFDHPD0
HPE has released firmware versions HPG2 and HPD2, which prevent the issue from occurring and correct the anomaly described above.Upgrade all drive models on server models specified in the Scope section to the HDD firmware version as listed below:DescriptionDrive ModelFirmware Version7.2K 6G SATA 512eMB012000GWDFEHPG27.2K 12G SAS 512eMB012000JWDFDHPD2Download the firmware from the links below, depending on the Operating System installed:HPG2 firmware for MB012000GWDFE drives:VMware ESXi:https://www.hpe.com/global/swpublishing/MTX-2c9a5f528a8d4a43bdb449264cLinux:https://www.hpe.com/global/swpublishing/MTX-f3f4a3c5e4ce4fb6bcfb00dcecWindows:https://www.hpe.com/global/swpublishing/MTX-9e0a92eb83364010a62a401539HPD2 firmware for MB012000JWDFD drives:VMware ESXi:https://www.hpe.com/global/swpublishing/MTX-8eef0c4ea6c04449a7525124b7Linux:https://www.hpe.com/global/swpublishing/MTX-35f64772e6c545f6971050a9e9Windows:https://www.hpe.com/global/swpublishing/MTX-541e570a8ce84e3e8a6d8b727fRelease NotesCorrects a potential data integrity issue during unaligned write commands, found in supplier ongoing lab testing.Includes additional fixes to improve error handling and reliability.NOTE:Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips Document.
Operating Systems Affected:Not Applicable
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