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HPE Synergy Image Streamer with firmware version 3.10.02 (or earlier) or with version 4.00.02 may stop functioning correctly if it has been in use for 3 months or more. The following symptoms may appear:Image Streamer may go into "Offline" statusIt may show an "out of disk space" error in the service consoleImage Streamer may become very slow to respond.This issue may occur due to a large number of temporary files getting created in the /var/spool/mail directory.
Any HPE Image Streamer with firmware versions 3.10.02 (or earlier) or 4.00.02.
HPE highly recommends updating the HPE Image Streamer firmware to the following versions at the earliest convenience to avoid encountering this issue:3.10.03 (or a later 3.10 release)4.00.04 (or a later 4.00.XX release)To obtain the latest Synergy firmware, visitwww.hpe.com/downloads/synergy.Click on the following URL to locate the HPE Customer Support phone number in your country:https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=A00039121ENW.HPE Pointnext Support will need to log into the affected image streamer appliance to repair the problem.NOTE:Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips Document.
Operating Systems Affected:Not Applicable
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