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On any of the following HPE ProLiant servers running the Feb 2017 VMware ESXi 6.0 U3 HPE Custom Image version 9.7.0.17, and the added VMware patch P05 (build number 5572656); the host will experience a Purple Screen of Death (PSOD) with the following error message:2017-08-16T05:39:24.659Z cpu94:11185850)@BlueScreen: #GP Exception 13 in world 11185850:sfcb-smx @ 0x41803282ca28NOTE: This issue only occurs when the VMware patch P05 (build number 5572656) is installed on the HPE Custom Image.
Any of the following HPE ProLiant servers running the Feb 2017 VMware ESXi 6.0 U3 HPE Custom Image version 9.7.0.17 and the added VMware patch P05 (build number 5572656):HPE Apollo 4200 Gen9 ServerHPE ProLiant BL420c Gen8 Server BladeHPE ProLiant BL460c G7 Server BladeHPE ProLiant BL460c Gen10 Server BladeHPE ProLiant BL460c Gen8 Server BladeHPE ProLiant BL460c Gen9 Server BladeHPE ProLiant BL465c G7 Server BladeHPE ProLiant BL465c Gen8 Server BladeHPE ProLiant BL620c G7 Server BladeHPE ProLiant BL660c Gen8 Server BladeHPE ProLiant BL660c Gen9 Server BladeHPE ProLiant BL680c G7 Server BladeHPE ProLiant BL685c G7 Server BladeHPE ProLiant DL120 Gen9 ServerHPE ProLiant DL160 Gen8 ServerHPE ProLiant DL160 Gen9 ServerHPE ProLiant DL180 Gen9 ServerHPE ProLiant DL20 Gen9 ServerHPE ProLiant DL320e Gen8 ServerHPE ProLiant DL320e Gen8 v2 ServerHPE ProLiant DL360 G7 ServerHPE ProLiant DL360 Gen10 ServerHPE ProLiant DL360 Gen9 ServerHPE ProLiant DL360e Gen8 ServerHPE ProLiant DL360p Gen8 ServerHPE ProLiant DL380 G7 ServerHPE ProLiant DL380 Gen10 ServerHPE ProLiant DL380 Gen9 ServerHPE ProLiant DL380e Gen8 ServerHPE ProLiant DL380p Gen8 ServerHPE ProLiant DL385 G7 ServerHPE ProLiant DL385p Gen8 ServerHPE ProLiant DL560 Gen10 ServerHPE ProLiant DL560 Gen8 ServerHPE ProLiant DL560 Gen9 ServerHPE ProLiant DL580 G7 ServerHPE ProLiant DL580 Gen8 ServerHPE ProLiant DL580 Gen9 ServerHPE ProLiant DL585 G7 ServerHPE ProLiant DL60 Gen9 ServerHPE ProLiant DL80 Gen9 ServerHPE ProLiant DL980 G7 ServerHPE ProLiant m510 Server CartridgeHPE ProLiant m710x Server CartridgeHPE ProLiant MicroServer Gen8HPE ProLiant ML10 v2 ServerHPE ProLiant ML110 Gen9 ServerHPE ProLiant ML150 Gen9 ServerHPE ProLiant ML30 Gen9 ServerHPE ProLiant ML310e Gen8 ServerHPE ProLiant ML310e Gen8 v2 ServerHPE ProLiant ML350 Gen9 ServerHPE ProLiant ML350e Gen8 v2 ServerHPE ProLiant ML350p Gen8 ServerHPE ProLiant SL210t Gen8 ServerHPE ProLiant SL230s Gen8 ServerHPE ProLiant SL230s Gen8 ServerHPE ProLiant SL250s Gen8 ServerHPE ProLiant SL270s Gen8 SE ServerHPE ProLiant SL4540 Gen8 1 Node ServerHPE ProLiant WS460c Gen8 Graphics Server BladeHPE ProLiant WS460c Gen9 Graphics Server BladeHPE ProLiant XL170r Gen9 ServerHPE ProLiant XL190r Gen9 ServerHPE ProLiant XL220a Gen8 v2 ServerHPE ProLiant XL230a Gen9 ServerHPE ProLiant XL230k Gen10 ServerHPE ProLiant XL250a Gen9 ServerHPE ProLiant XL450 Gen9 ServerHPE Superdome X BL920s Gen9 Special ServerHPE Synergy 480 Gen10 Compute ModuleHPE Synergy 480 Gen9 Compute ModuleHPE Synergy 620 Gen9 Compute ModuleHPE Synergy 660 Gen10 Compute ModuleHPE Synergy 660 Gen9 Compute ModuleHPE Synergy 680 Gen9 Compute Modules
As workaround, reboot the host. After a server reboot, the Purple Screen of Death (PSOD) might be seen again.To fix this issue, download and install the VMware ESXi 6.0 Patch 6 (build 6921384). For more information refer to the following URL:https://kb.vmware.com/s/article/2151589NOTE: VMware ESXi 6.5 is not affected, as it has a different design architecture.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips Document.
Operating Systems Affected:Not Applicable
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