Loading...
Loading...
Document VersionRelease DateDetails201/29/2018HPE Synergy 480 Gen10 Compute Module has been added to the Scope section.111/11/2017Original Document Release.Certain HPE ProLiant Gen10 servers running VMware ESXi 6.0 (all updates) may experience a Purple Screen of Death (PSOD), indicating that a Machine Check Exception (MCE) of a Fatal type has occurred and to contact the hardware vendor.Integrated Management Log (IML) entries in the Active Health System log (AHS) may be displayed as follows:Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x0000000A, Status 0xBE200000'000B110A, Address 0x00000100'40090000, Misc 0x00A46AA0'80400086). ACTION: Update the system firmware. If the issue persists, contact support.Uncorrectable Error was detected on Processor 1. ACTION: Re-seat the processor and update to the latest firmware. If the issue persists contact support.Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x0000000A, Status 0xBE200000'000C110A, Address 0x00000100'40090000, Misc 0x00246AA6'00400086). ACTION: Update the system firmware. If the issue persists, contact support.Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x0000000A, Status 0xFE200000'000C110A, Address 0x00000100'40090000, Misc 0x00246AA6'00400086). ACTION: Update the system firmware. If the issue persists, contact support.
Any of the following HPE ProLiant Gen10 servers running VMware ESXi 6.0 (all updates):HPE ProLiant BL460c Gen10 Server BladeHPE ProLiant DL360 Gen10 ServerHPE ProLiant DL380 Gen10 ServerHPE ProLiant DL560 Gen10 ServerHPE ProLiant DL580 Gen10 ServerHPE ProLiant MicroServer Gen10HPE ProLiant ML110 Gen10 ServerHPE ProLiant ML350 Gen10 ServerHPE ProLiant XL170r Gen10 ServerHPE ProLiant XL190r Gen10 ServerHPE ProLiant XL230k Gen10 ServerHPE ProLiant XL450 Gen10 ServerHPE Synergy 660 Gen10 Compute ModuleHPE Synergy 480 Gen10 Compute Module
Download and install VMware ESXi 6.0, Patch Release ESXi-6.0.0-20171104001-standard (2151129). For instructions and download, refer to VMware Knowledge Base article "VMware ESXi 6.0, Patch Release ESXi600-201711001 (2151126)" at the following URL:https://kb.vmware.com/s/article/2151126Note:One or more of the links above will take you outside the Hewlett Packard Enterprise web site. HPE does not control and is not responsible for information outside of the HPE web site.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.