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Document VersionRelease DateDetails306/10/2020Added smart component to Description and added adapters to Scope.204/11/2019Updated network adapters and servers affected and added SUSE Linux Enterprise Server 15 as an affected Operating System.109/25/2017Original Document Release.On an HPE ProLiant server or HPE Synergy Compute Module running Linux, the firmware update on HPE Broadcom Netxtreme-E devices and other network adapters listed in the Scope section below may not complete if the recommended driver is not installed and loaded prior to the firmware update.This may occur when calling any of the following firmware smart components using either the Service Pack for ProLiant (SPP) in online mode or in Linux (not using the SPP):HPE Broadcom NetXtreme-E Online Firmware Upgrade Utility for Linux x86_64HPE Broadcom NX1 Online Firmware Upgrade Utility for Linux x86_64HPE Intel Online Firmware Upgrade Utility for Linux x86_64HPE QLogic FastLinQ Online Firmware Upgrade Utility for Linux x86_64HPE QLogic NX2 Online Firmware Upgrade Utility for Linux x86_64HPE Firmware Flash for Emulex Converged Network Adapters for LinuxThe following will be displayed in the Smart Update Manager (SUM) deployment page:The following will be displayed when using the firmware update utility in Linux (not using the SPP):NIC firmware update completed with errors. Check log for more information.
Any HPE ProLiant server or HPE Synergy Compute Module running Red Hat Enterprise Linux 6, Red Hat Enterprise Linux 7, SUSE Linux Enterprise Server 11, SUSE Linux Enterprise Server 12, or SUSE Linux Enterprise Server 15 and updating the firmware through THE SPP in online mode for any of the following network adapters:HP Flex-10 10Gb 2-port 530FLB AdapterHP Ethernet 10Gb2-port 530SFP+ AdapterHP Ethernet 10Gb2-port 530T AdapterHP NC532m Dual Port10GbE Multifunction BL-c AdapterHP Ethernet 10Gb2-port 533FLR-T AdapterHP FlexFabric 10Gb2-port 534FLR-SFP+ AdapterHP FlexFabric 10Gb2-port 534M AdapterHP FlexFabric 10Gb2-port 536FLB AdapterHPE FlexFabric 10Gb4-port 536FLR-T AdapterHP FlexFabric 20Gb2-port 630FLB AdapterHP FlexFabric 20Gb2-port 630M AdapterHP StoreFabric CN1100RDual Port Converged Network AdapterHPE StoreFabricCN1100R-T Converged Network AdapterHPE Synergy 10Gb 2820CEthernet AdapterHPE Synergy 3820C10/20Gb Converged Network AdapterHP Ethernet 1Gb 2-port330i AdapterHP Ethernet 1Gb 4-port331i AdapterHP Ethernet 1Gb 4-port331FLR AdapterHP Ethernet 1Gb 4-port331T AdapterHP Ethernet 1Gb 2-port332i AdapterHP Ethernet 1Gb 2-port332T AdapterHPE Ethernet 10Gb2-port 535FLR-T AdapterHPE Ethernet 10Gb2-port 535T AdapterHPE Ethernet 10/25Gb2-port 631FLR-SFP28 AdapterHPE Ethernet 10/25Gb2-port 631SFP28 AdapterHP Ethernet 1Gb 2-port361i AdapterHP Ethernet 1Gb 2-port361T AdapterHP Ethernet 1Gb 2-port363i AdapterHP Ethernet 1Gb 1-port364i AdapterHP Ethernet 1Gb 4-port366FLR AdapterHPE Ethernet 1Gb4-port 366i Communication BoardHP Ethernet 1Gb 4-port366i AdapterHP Ethernet 1Gb 4-port366M AdapterHP Ethernet 1Gb 4-port366T AdapterHP Ethernet 10Gb2-port 560FLB AdapterHP Ethernet 10Gb2-port 560FLR-SFP+ AdapterHP Ethernet 10Gb2-port 560SFP+ AdapterHP Ethernet 10Gb2-port 560M AdapterHP Ethernet 10Gb2-port 561FLR-T AdapterHP Ethernet 10Gb2-port 561T AdapterHPE Ethernet 10Gb2-port 562FLR-SFP+ AdapterHPE Ethernet 10Gb2-port 562SFP+ AdapterHPE Ethernet 10Gb2-port 563i AdapterHPE Ethernet 10Gb2-port 568i AdapterHPE Ethernet 10Gb2-port 562FLR-T AdapterHPE Ethernet 10Gb2-port 568FLR-MMSFP+ AdapterHPE Ethernet 10Gb2-port 568FLR-MMT AdapterHPE Ethernet 1Gb 2-port368i AdapterHPE Ethernet 1Gb4-port 369i AdapterHPE Ethernet 1Gb2-port 368FLR-MMT AdapterHPE Ethernet 10Gb2-port 562T AdapterHPE Ethernet 4x25Gb1-port 620QSFP28 AdapterHPE Synergy 6810C25/50Gb Ethernet AdapterHPE Ethernet 10Gb2-port 521T AdapterHPE Ethernet 10Gb2-port 522FLR-T Converged Network AdapterHPE Ethernet 10/25Gb2-port 621SFP28 AdapterHPE Ethernet 10/25Gb2-port 622FLR-SFP28 Converged Network AdapterHPE Synergy 4820C 10/20/25Gb Converged Network AdapterHPE Synergy 6810C 25/50Gb Ethernet AdapterHPE Synergy 6820C 25/50Gb Converged Network AdapterHP StoreFabric CN1200E Dual Port Converged Network AdapterHP FlexFabric 20Gb 2-port 650FLB AdapterHP FlexFabric 20Gb 2-port 650M AdapterHPE StoreFabric CN1200E-T Adapter
As a workaround, run the SPP two times. Run the SPP the first time to ensure the correct drivers are installed (the firmware will display an error). Run the SPP a second time to install the correct firmware (the first time the SPP was run, the drivers required for the firmware were made available).Ensure the recommended driver is installed prior to updating the firmware. The recommended driver version is documented as part of the release notes of the firmware smart components listed in the Description section above. In addition, HPE highly recommends using the appropriate driver/firmware combination that are included in the same SPP release to avoid compatibility and functionality issues.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.To search for additional advisories related to Linux, use the following search string:+Advisory +ProLiant -"Software and Drivers" +Linux
Operating Systems Affected:SUSE Linux Enterprise Server 12, SUSE Linux Enterprise Server 15
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