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Document VersionRelease DateDetails202/05/2018Updated the Resolution with the permanent fix, OneView 4.0 (or later).109/19/2017Original Document Release.An HPE Integrated Lights-Out (iLO) IP address that is set to use a static IP address via the iLO interface may change to Dynamic Host Configuration Protocol (DHCP) under certain conditions and when the IPv4 management address configuration of the enclosure group (EG) is set to "Manage Externally."This will occur if the conditions are as follows:An HPE Synergy Compute Module is removed and reinserted.A "reapply configuration" is performed from the Logical Enclosure (LE) actions menu.NOTE: If the "Use address pool" or "Use DHCP" setting in the IPv4 management address configuration is used, this issue willnotoccur.
Any HPE Synergy Compute Module with HPE Integrated Lights-Out 4 (iLO) 4 or iLO 5 and HPE OneView 3.X.
This issue is fixed by upgrading to HPE OneView for Synergy 4.0 (or later):https://h20392.www2.hpe.com/portal/swdepot/displayProductInfo.do?productNumber=Z7550-63180As a workaround, use one of the other IPv4 management address configuration options or manually set the iLO IP address back to "Static."If the iLO IP is currently blank and iLO is unreachable, follow the procedure below to set the iLO IP to a valid address:1. SSH to the Synergy Composer IP address.2. Login with a local OneView administrative username and password. After logging into the console, the "main-view" prompt will be displayed:3. Type "console-view".4. Launch a Serial Console Session to the compute node that has the blank iLO IP address by using the syntax "connect blade <enclosure name> <bay number> force:"5. Power up the compute node (or reboot if it is not powered off).6. A text version of the Power-On Self-Test (POST) will be displayed. When it is available, press ESC+9 to enter the System Utilities.7. Select "System Configuration" then select "iLO 4 Configuration Utility." In the iLO 4 Configuration Utility, the IP address can be changed by accessing the "Network Options."RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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