Loading...
Loading...
Document VersionRelease DateDetails204/17/2017Resolution updated103/27/2017Original Document Release.On an HPE Synergy 12000 Frame, any Uplink/Stacking Link port will not link from HPE Virtual Connect SE 40Gb F8 Modules for HPE Synergy or HPE Synergy 40Gb F8 Switch Modules when using either of the following transceivers:HPE 40Gb QSFP+ Bidirectional TransceiverHPE BladeSystem c-Class 40Gb QSFP+ LC LR4 TransceiverAs a result, there will not be Uplink/Stacking link connectivity on the modules.
Any HPE Virtual Connect SE 40Gb F8 for HPE Synergy Modules or HPE Synergy 40Gb F8 Switch Modules when using either of the following transceivers:DescriptionPart NumberHPE 40Gb QSFP+ Bidirectional Transceiver841716-B21HPE BladeSystem c-Class 40Gb QSFP+ LC LR4 Transceiver720190-B21
To resolve the issue, perform the steps below to download and install Virtual Connect firmware 1.0.2.1006 (or later):HPE Virtual Connect SE 40Gb ModuleClick the following linkwww.hpe.com/downloads/synergyDownload Synergy Software Release Set 3.00.20170417 (or later)Upload Synergy Custom Service Pack For ProLiant (SPP), which is included in the Synergy Software Release Set, to OneView and install FW using Logical Interconnect or Logical Enclosure UpdateOrClick the following link:http://h20566.www2.hpe.com/portal/site/hpscEnter a product name (e.g., "Virtual Connect SE 40Gb") in the text field under Enter a Product Name or Number and click Go.Select the appropriate product model from the Results list (if prompted).Click the "drivers, software & firmware" hyperlink under the Download Options tab.Select the system's specific operating system from the Operating Systems dropdown menu.Click the category Firmware - Blade Infrastructure.Select the release of the HPE Virtual Connect SE 40Gb F8 Module firmware version 1.0.2.1006 or later.Click Download.Using Smart Update Manager, create a Custom Baseline SPPupload the Custom Baseline SPP to OneView and install firmware using Logical Interconnect or Logical Enclosure UpdateHPE Synergy 40Gb Switch ModuleClick the following link:http://h20566.www2.hpe.com/portal/site/hpscEnter a product name (e.g., "Synergy 40Gb Switch Module") in the text field under Enter a Product Name or Number and click Go.Select the appropriate product model from the Results list (if prompted).Click the "drivers, software & firmware" hyperlink under the Download Options tab.Select the system's specific operating system from the Operating Systems dropdown menu.Click the category Firmware - Switch.Select the release of the HPE Synergy 40Gb F8 Switch Module firmware version 1.0.2.1006 or later.Click Download.Perform steps provided in the README.txt file or Switch Module Command Line Interface GuideRECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.