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PowerProtect Data Manager version is prior to 19.19.0-15. LiveOptics data collection for Data Protection component PowerProtect Data Manager returns the following error: PowerProtectConnectorException: "An error (Status code 429 - 429) occurred collecting data from the PowerProtect appliance. Retry the collection. If this does not resolve the issue contact support." PPDM Software Version: < 19.19.0-15 LiveOptics trace log contains errors like this: 2026-05-08T02:43:20Z [ERROR] [Session.1] [AssetAdaptor.PowerProtect.33] [PowerProtectConnector] Failed GET anomaly-detection/settings/4c57f51f-74b9-565b-b446-840ae5d31bc2 with status code 404 - - Response Payload: {"timestamp":"2026-05-08T05:43:20.875+03:00","status":404,"error":"Not Found","path":"/api/v3/anomaly-detection/settings/4c57f51f-74b9-565b-b446-840ae5d31bc2"}
Support for the API call to was first implemented in PowerProtect Data Manager version 19.19.0-15. Versions earlier than version 19.19.0-15 return status code 404 (not found) for this API call
Upgrade to PowerProtect Data Manager 19.19.0-15 or preferably the latest available version.
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