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The laptop may show the following message when the battery level reaches 80%. The battery LED on the power button is on, but the AC is not charging. Battery status: 80% available (Plugged in) Smart charging on This is seen when Primarily AC Use or Adaptive mode is selected in BIOS. Affected Platforms: Alienware 15 DA15260 Alienware 15 DA15265 Alienware 16 Area-51 AA16250 Alienware 16 Aurora AC16250 Alienware 16X Aurora AC16251 Alienware 18 Area-51 AA18250 Dell 14 D14260 Dell 14S DS14260 Dell 14S DS14265 Dell 15 D15260 Dell 15 D15265 Dell 16S DS16260 Dell 16S DS16265 Dell Pro 14 Premium PA14260 Dell Pro 3 14 P314260 Dell Pro 3 14 P314265 Dell Pro 3 16 P316260 Dell Pro 3 16 P316265 Dell Pro 5 14 P514260 Dell Pro 5 14 P514265 Dell Pro 5 16 P516260 Dell Pro 5 16 P516265 Dell Pro 7 13 2-in-1 P703260 Dell Pro 7 13 2-in-1 P703265 Dell Pro 7 13 P713260 Dell Pro 7 13 P713265 Dell Pro 7 14 2-in-1 P704260 Dell Pro 7 14 2-in-1 P704265 Dell Pro 7 14 P714260 Dell Pro 7 14 P714265 Dell Pro Precision 5 14 PW514261 Dell Pro Precision 5 14S PW514260 Dell Pro Precision 5 14S PW514265 Dell Pro Precision 5 16 PW516261 Dell Pro Precision 5 16S PW516260 Dell Pro Precision 5 16S PW516265 Dell Pro Precision 7 14 PW714260 Dell Pro Precision 7 16 PW716260 XPS 13 DX13260 XPS 14 DA14260 XPS 16 DA16260
The battery stops charging at 80% when Smart Charging is on, and the battery light stays on to show that it is working. Smart Charge Battery Relative State of Charge Charge Status Charging LED Yes 100% - 81% Charge suspends OFF Yes 80% Charge suspends OFF Yes 79% - 0% Charge ON No 100% Charge OFF No 99% - 0% Charge ON Note: The percentages in the table are average or typical values based on a new battery. As the battery degrades with age and usage, the actual threshold at which charging suspends may be lower. The values may also vary by model. The percentages shown are overall measurements and should not be interpreted as precise cutoffs in every scenario.
This is expected behavior when Smart Charge is on. If you need to verify whether there is an issue with the computer or battery, you may temporarily select Standard or ExpressCharge so the battery charges to 100% when the AC adapter is plugged in. Note: The Dell-recommended battery charging setting is Adaptive . Dell's Adaptive battery setting automatically optimizes charging based on your daily usage patterns. It learns when you plug in and unplug, preventing the battery from sitting at 100% for extended periods. This extends the overall lifespan of the battery and is perfect for a "set it and forget it" approach. Once troubleshooting is complete, change the battery charging mode back to Adaptive to help extend battery lifespan.
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