Symptoms

An Inspiron 14 5445 or Inspiron 14 7445 2-in-1 may boot slowly and appear to not power on at all if the AC adapter is not connected. It may take about 90 seconds, starting from when the power button is pressed, before the computer boots. Affected Platforms: Inspiron 14 5445Inspiron 14 7445 2-in-1

Cause

The computer is initiating real-time clock (RTC) recovery, causing a slow boot time.

Resolution

Long-term Solution: Note: Before starting the update, perform the following: Back up all personal data. For more information, refer to Back Up and Recovery.Connect the AC adapter. Updating the Dell Inspiron 14 5445 and 7445 2-in-1 System BIOS to version 1.19.1 or later on the computer resolves the issue. To download and install the BIOS, refer to the BIOS Update Guide. Workaround: Attach the AC adapter before powering on the Inspiron.

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