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The DDPM application may fail to record or capture video when used for recording. Affected Platforms: Dell Webcam WB3023 Dell Webcam WB5023 Dell Webcam WB7022 Affected Application: Dell Display and Peripheral Manager
Some video formats cannot be recorded due to USB 2.0 bandwidth limitations.
Updating the DDPM driver version 2.1.2.12 or later on the computer resolves the issue. To download and install the DDPM driver, refer to: How to Download and Install Dell Drivers and Firmware
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