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Dell Pro desktop computers with an AMD Ryzen 5 8500G CPU might experience "HYPERVISOR_ERROR" bluescreens. The error says, "Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Garbage display issues may also be experienced while using the computer. Affected Platforms: Dell Pro Micro QCM1255 Dell Pro Slim QCS1255 Dell Pro Tower QCT1255 Affected BIOS Versions: v1.0.5 v1.1.3 v1.2.1 v1.3.2 v1.4.1 v1.4.2 v1.5.0
AMD processor power management defects cause this issue.
Updating to BIOS version 1.6.2 or later on the computer resolves the issue. To download and install the BIOS, refer to the Dell BIOS and UEFI Update Download and Installation Guide .
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