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Web UI not accessible after DD OS upgrade Trying to get to the webpage and getting status 404 Not found. /ddvar/log/debug/sm/em.info =========================== 06 Jul 2025 13:43:51,837 ERROR [main] sms_system_get_version: Error connecting to remote host: Mutual trust may have to be reestablished between Management Host [null] and [localhost]. 06 Jul 2025 13:43:53,697 ERROR [main] sms_inventory_get_node_info: Error connecting to remote host: Mutual trust may have to be reestablished between Management Host [null] and [localhost].
Root CA, which is not expired, is no longer trusted. This prevents the PowerProtect DD System Manager (DDSM) from loading or successful login. The issue is not limited to the following DD OS versions: DD OS 8.4 DD OS 8.3 DD OS 7.13.1.40
Regenerate the Root CA of all Data Domains listed in the "Error connecting to remote host: Mutual trust may have to be reestablished between" log entries. Use instructions in the following article to regenerate the CA. Data Domain: Web UI inaccessible Due to expired https certificates
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