BugZero | Dell BugID 330308 - Dell Webcam WB7022 Disconnects From U4924DW Monito...

Dell - Defect ID: 330308

Dell Webcam WB7022 Disconnects From U4924DW Monitor Under Auto KVM Mode

Dell - Defect ID: 330308

Dell Webcam WB7022 Disconnects From U4924DW Monitor Under Auto KVM Mode

Last updated on November 19th, 2025

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Bug Details

Support Case Count:
Article View Count: 142
Impact Category:

Description

Symptoms

Dell Webcam WB7022 may intermittently disconnect from a Dell U4924DW monitor under auto KVM mode. The issue occurs when it is connected to the Microsoft Surface Pro 3 laptop. Affected Platforms: Dell U4924DW Dell Webcam WB7022

Cause

No cause information is available.

Resolution

Connect the webcam directly to the Surface Pro 3 Laptop or download the latest webcam firmware version 0.0.9.4 or later from Dell Display Peripheral Manager to resolve the issue.

Change history

2025-11-19 Added: 3

2025-11-19 Removed: 3

2025-06-17 Removed: 3

Relevant Products

Click on a version to see all relevant bugs

Affected versions:No known affected versions

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:No known affected versions

Fixed versions: No known fixed versions

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Dell - Defect ID: 330308

Dell Webcam WB7022 Disconnects From U4924DW Monitor Under Auto KVM Mode

Dell - Defect ID: 330308

Dell Webcam WB7022 Disconnects From U4924DW Monitor Under Auto KVM Mode

Last updated on November 19th, 2025

BugZero Risk Score0.0 Coming soon

Bug Details

Symptoms

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Resolution

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