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The NetWorker Management Console (NMC) user interface shows an open message "Internal Server Error. Refer to the console log for more details." The message opens when clicking resources in the Protection tab in the NMC. Policies under the Protection tab are not visible in NMC. The NMC logged a Java exception- java.lang.NullPointerException at COM.legato.networker.protection.DataProtectionPolicy.convertPeriodActivityType(DataProtectionPolicy.java:1470) at COM.legato.networker.protection.DataProtectionPolicy.actionSequenceJSONModelToUIView(DataProtectionPolicy.java:1616) at COM.legato.networker.protection.DataProtectionPolicy.policyJSONModelToUIView(DataProtectionPolicy.java:1438) at COM.legato.networker.protection.DataProtectionPolicy.<init (DataProtectionPolicy.java:100) at COM.legato.networker.protection.DataProtectionPolicy.queryPolicies(DataProtectionPolicy.java:455) at COM.legato.networker.protection.DataProtectionPolicy.updatePolicies(DataProtectionPolicy.java:424) at COM.legato.networker.protection.DataProtectionPolicy.getDataProtectionPolicies(DataProtectionPolicy.java:203) at COM.legato.networker.protection.DataProtectionPolicy.getPolicy(DataProtectionPolicy.java:134) at COM.legato.networker.protection.DataProtectionPolicy.getPolicies(DataProtectionPolicy.java:126) at COM.legato.networker.protection.ProtectionNWPolicyFolder.getDetailsInstanceObject(ProtectionNWPolicyFolder.java:148) Policies are visible in the html-based NetWorker Web User Interface (NWUI).
The incorrect schedule is configured in the NSR Protection Policy resource. The schedule configured in the policy does not exist as an NSR schedule resource.
Edit the policy to reflect the correct schedule. Compare the name of the schedule configured in the policy with the names in the NSR schedule resource. For example, assuming the schedule in the policy is "db_log" while in the NSR schedule the resource is called "DB_LOG." In this case, then replace the schedule in the policy with "DB_LOG."
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