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During Internet upgrade from VxRail 7.0.x to VxRail 7.0.x, it fails with message "Error downloading upgrade bundle xxx from website" lcm-web.log shows error "failed to querying download progress" 2022-02-03 11:19:21,700 ERROR [LCM] [lcm-core-0] c.v.l.s.LcmStateManager [LcmStateManager.java:614] FAILED GETTING PROGRESS 2022-02-03 11:19:21,700 ERROR [LCM] [lcm-core-0] c.e.m.m.u.p.BundleDownloadProcessService [BundleDownloadProcessService.java:394] failed querying download progress com.vce.lcm.exception.LCMException: Failed to complete the poll ACG download progress operation. Reeturn Code is: 1 at com.emc.mystic.manager.upgrade.process.BundleDownloadProcessService.queryDownloadProgress(BundleDownloadProcessService.java:486) at com.emc.mystic.manager.upgrade.process.BundleDownloadProcessService.waitDownloadComplete(BundleDownloadProcessService.java:388) at com.emc.mystic.manager.upgrade.process.LcmBundleDownloadAndDeployProcess$1.run(LcmBundleDownloadAndDeployProcess.java:101) at java.base/java.lang.Thread.run(Thread.java:829) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.base/java.lang.Thread.run(Thread.java:829)connectors-eservice.log pointed the error to do-eservices, which failed to respond download task status query. 2022-02-03T11:19:18.420+0000 INFO org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#24-1 com.emc.mystic.manager.commons.emc.adopt.EServiceAdoptionService EServiceAdoptionService.getMultiBundlesDownloadStatus:792 - taskid is 1643887120467351 for url key https://download.emc.com/downloads/DL107769_VxRail-7.0.320-Composite-Upgrade-Package-InstallerMetadata-for-7.0.x.zip?source=ACG 2022-02-03T11:19:18.420+0000 INFO org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#24-1 com.emc.mystic.manager.commons.emc.adopt.EServiceAdoptionService EServiceAdoptionService.getDownloadStatus:858 - getting download status for taskId : 1643887120467351 2022-02-03T11:19:18.420+0000 INFO org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#24-1 com.emc.mystic.manager.commons.emc.adopt.EServiceAdoptionService EServiceAdoptionService.getDownloadStatus:861 - found task ID 1643887120467351 2022-02-03T11:19:18.420+0000 DEBUG org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#24-1 com.vce.commons.domainowner.utils.HttpCallTemplate HttpCallTemplate.rawHttpCall:51 - Invoking HTTP [unix.http://127.0.0.1/rest/vxm/internal/do/v1/eservices/download/1643887120467351] with header [{Content-Type=[application/json]}] and body [null], uriVariables []... 2022-02-03T11:19:21.697+0000 ERROR org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#24-1 com.emc.mystic.manager.connectors.eservice.EServiceMQReceiver EServiceMQReceiver.handlePollAcgDownloadProgressRequest:399 - Unexpected exception com.vce.commons.domainowner.utils.UnexpectedHttpStatusException: failed to call HTTP [unix.http://127.0.0.1/rest/vxm/internal/do/v1/eservices/download/1643887120467351] with header [[Content-Type:"application/json"]] and body [null], uriVariables [], return HTTP state=[404 NOT_FOUND], header=[[Server:"nginx", Date:"Thu, 03 Feb 2022 11:19:21 GMT", Content-Type:"application/json", Content-Length:"76", Connection:"keep-alive"]], body=[{"error": {"message": "1643887120467351 is not found", "code": "20040008"}}]. short.term.log 2022-02-03-11:19:21 microservice.do-eservices "2022-02-03 11:19:21,070 [INFO] <Dummy-2:139627538064456> request.py log_request() (43): [REQUEST START] Request API: /eservices/download/1643760001176 3337 GET" 2022-02-03-11:19:21 microservice.do-eservices "2022-02-03 11:19:21,070 [INFO] <Dummy-2:139627538064456> downloadfile.py get() (91): get task 1643887120467351" 2022-02-03-11:19:21 microservice.api-gateway "unix: - - 2022-02-03T11:19:21+00:00 ""GET /rest/vxm/internal/do/v1/eservices/download/1643887120467351 HTTP/1.1"" 404 77 ""-"" ""Java/11.0.11"" ""-""" 2022-02-03-11:19:21 microservice.do-eservices "2022-02-03 11:19:21,070 [ERROR] <Dummy-2:139627538064456> downloadfile.py get() (95): 1643887120467351 is not found" 2022-02-03-11:19:21 microservice.do-eservices "Traceback (most recent call last):" 2022-02-03-11:19:21 microservice.do-eservices " File ""/home/app/api/rest/download/endpoint/downloadfile.py"", line 93, in get" 2022-02-03-11:19:211 microservice.do-eservices " return get_download_task(task_id)" 2022-02-03-11:19:21 microservice.do-eservices " File ""/home/app/api/task/download_task_api.py"", line 70, in get_download_task" 2022-02-03-11:19:21 microservice.do-eservices " raise DownloadTaskNotFound(task_id)" 2022-02-03-11:19:21 microservice.do-eservices "api.task.download_task_api.DownloadTaskNotFound: 1643887120467351 is not found" 2022-02-03-11:19:21 microservice.do-eservices "2022-02-03 11:19:21,071 [ERROR] <Dummy-2:139627538064456> request.py log_response() (125): [REQUEST END] The request failed due to a general or unknown error. Response status: 404 NOT FOUND, Response body: [b'{""error"": {""message"": ""1643887120467351 is not found"", ""code"": ""20040008""}}\n']"
This is a code defect on existing VxRail 7.0.240 and higher releases including VxRail 7.0.320 and is resolved in VxRail 7.0.350 and above.
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