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On any HPE platform running Linux/VMware ESXi/Microsoft Windows operating systems, and configured with any of the HPE Intel 810-based network adapters with firmware version 4.7x listed in the Scope section below; firmware upgrade failures have been observed when attempting to update the firmware to version 4.80 when using the following firmware smart components:Intel Online Firmware Upgrade Utility for VMwareIntel Online Firmware Upgrade Utility for Linux x86_64Intel Online Firmware Upgrade Utility for Windows Server x64 EditionsThis issue does not occur during upgrades from version 4.60 to version 4.80, which complete successfully.This issue occurs when running firmware version 4.7x due by a function race condition with the Management Component Transport Protocol (MCTP).
Any HPE platform configured with any of the following HPE Intel E810-based network adapters with firmware version 4.71:Intel E810-2CQDA2 Ethernet 100Gb 2-port QSFP28 Adapter for HPE (P41611-B21)Intel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 Adapter for HPE (P21112-B21)Intel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 OCP3 Adapter for HPE (P22767-B21)Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P08443-B21)Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10106-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 Adapter for HPE (P08458-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 MCLK Adapter for HPE (P41636-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter for HPE (P41614-B21)The following firmware smart components are affected:Intel Online Firmware Upgrade Utility for VMwareIntel Online Firmware Upgrade Utility for Linux x86_64Intel Online Firmware Upgrade Utility for Windows Server x64 EditionsNote:The network adapter(s) in this document are affected by a naming standard change for HPE products to help customers quickly and easily identify the specific vendor and model while configuring HPE platforms. For more information about the name changes and for identification purposes, refer to the following Customer Notice:HPE Network Adapters - Product Renaming Framework And Plan For HPE Network Adapters
This condition is resolved in firmware version 4.80.To successfully update from firmware version 4.7, use the Platform Level Data Model (PLDM), which is also a recommended major firmware upgrade.As a workaround to perform an update via the firmware smart components, perform the following steps:Temporarily disable the Device Management Component Transport Protocol (MCTP) Inventory in HPE iLO.Perform a cold boot.Use the firmware smart component to update the firmware.After the firmware update is performed successfully, re-enable the Device Management Component Transport Protocol (MCTP) Inventory.Menu example to disable Management Component Transport Protocol (MCTP) in HPE iLO6 for all devices:
Operating Systems Affected:Not Applicable
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