BugZero | Hewlett Packard Enterprise BugID a00149687en_us - HPE Integrated Lights-Out 7 (iLO 7) , iLO 6, iLO 5...

Hewlett Packard Enterprise - Defect ID: a00149687en_us

HPE Integrated Lights-Out 7 (iLO 7) , iLO 6, iLO 5, and iLO 4 - Delay May Occur While Using Keyboard and Mouse on the HPE iLO Integrated Remote Console (IRC) with Applications with High Frame Refresh Rates

Hewlett Packard Enterprise - Defect ID: a00149687en_us

HPE Integrated Lights-Out 7 (iLO 7) , iLO 6, iLO 5, and iLO 4 - Delay May Occur While Using Keyboard and Mouse on the HPE iLO Integrated Remote Console (IRC) with Applications with High Frame Refresh Rates

Last updated on June 13th, 2025

BugZero Risk Score
4.2 Medium

Overall: 4.2

Severity: 4.6

Community: 5.5

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Bug Details

Priority: Low
Views: 1

Description

Summary

A delay may occur when using the keyboard and mouse on the HPE Integrated Lights-Out 7 (iLO 7), iLO 6, iLO 5, or iLO 4 Integrated Remote Console (IRC) when certain types of applications are rendered. This delay is generally observed for applications that have graphics with high frame refresh rates.The delay depends on how high the frame refresh rates are. It may be seconds or minutes. When moving the mouse or pressing a key, it takes a certain amount of time for the mouse movement or keystroke to be visible on the screen.

Scope

Any HPE system with iLO 7, iLO 6, iLO 5, or iLO 4.Only the HTML5 IRC and not the .NET and Java IRCs are affected.

Resolution

The IRC is not designed to run applications that have graphics with high frame refresh rates. It is recommended to access the host through alternative means to launch such applications.As a workaround, iLO 4, iLO 5, or iLO 6 can use .NET and Java IRCs.

Affected OS

Operating Systems Affected:OS Independent

Change history

2025-06-13 Added: HPE Alletra Storage Server 4110, HPE Alletra Storage Server 4120, HPE Alletra Storage Server 4140, HPE Apollo 2000 Gen10 Plus System, HPE Apollo 4200 Gen10 Server, HPE Apollo 4510 Gen10 System, HPE Apollo 6500 Gen10 Plus System, HPE Apollo 6500 Gen10 System, HPE Cloudline CL2100 Gen10 Server, HPE Cloudline CL2200 Gen10 Server, HPE Cloudline CL2600 Gen10 Server, HPE Cloudline CL2800 Gen10 Server, HPE Cloudline CL3100 Gen10 Server, HPE Cloudline CL3150 Gen10 Server, HPE Cloudline CL4100 Gen10 Server, HPE Cloudline CL4150 Gen10 Server, HPE Cloudline CL4300 Gen10 Server, HPE Cloudline CL5800 Gen10 Server, HPE ConvergedSystem 500 for SAP HANA Scale-out Configurations, HPE ConvergedSystem 500 for SAP HANA Scale-up Configurations, HPE Integrated Lights-Out 4 (iLO 4), HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers, HPE Integrated Lights-Out 6 (iLO 6), HPE Integrated Lights-Out 7 (iLO 7), HPE ProLiant BL420c Gen8 Server Blade, HPE ProLiant BL460c Gen8 Server Blade, HPE ProLiant BL460c Gen9 Server Blade, HPE ProLiant BL465c Gen8 Server Blade, HPE ProLiant BL660c Gen8 Server Blade, HPE ProLiant Compute DL320 Gen12, HPE ProLiant Compute DL340 Gen12, HPE ProLiant Compute DL360 Gen12, HPE ProLiant Compute DL380 Gen12, HPE ProLiant Compute DL380a Gen12, HPE ProLiant Compute DL384 Gen12, HPE ProLiant Compute ML350 Gen12, HPE ProLiant DL110 Gen11, HPE ProLiant DL120 Gen10 Server, HPE ProLiant DL120 Gen9 Server, HPE ProLiant DL160 Gen10 server, HPE ProLiant DL180 Gen10 server, HPE ProLiant DL180 Gen9 Server, HPE ProLiant DL20 Gen10 server, HPE ProLiant DL20 Gen11, HPE ProLiant DL320 Gen11, HPE ProLiant DL320e Gen8 v2 Server, HPE ProLiant DL325 Gen10 Plus server, HPE ProLiant DL325 Gen10 server, HPE ProLiant DL325 Gen11, HPE ProLiant DL345 Gen11, HPE ProLiant DL360 Gen10 server, HPE ProLiant DL360 Gen11, HPE ProLiant DL360 Gen9 Server, HPE ProLiant DL360e Gen8 Server, HPE ProLiant DL360p Gen8 Server, HPE ProLiant DL365 Gen11, HPE ProLiant DL380 Gen10 server, HPE ProLiant DL380 Gen11, HPE ProLiant DL380 Gen9 Server, HPE ProLiant DL380a Gen11, HPE ProLiant DL380e Gen8 Server, HPE ProLiant DL380p Gen8 Server, HPE ProLiant DL385 Gen10 Plus server, HPE ProLiant DL385 Gen10 server, HPE ProLiant DL385 Gen11, HPE ProLiant DL385p Gen8 Server, HPE ProLiant DL388 Gen10 server, HPE ProLiant DL560 Gen10 server, HPE ProLiant DL560 Gen11, HPE ProLiant DL560 Gen8 Server, HPE ProLiant DL580 Gen10 server, HPE ProLiant DL580 Gen8 Server, HPE ProLiant DL580 Gen9 Server, HPE ProLiant DX170r Gen10 server, HPE ProLiant DX190r Gen10 server, HPE ProLiant DX360 Gen10 server, HPE ProLiant DX365 Gen11, HPE ProLiant DX380 Gen10 server, HPE ProLiant DX385 Gen10 Plus server, HPE ProLiant DX4200 Gen10 server, HPE ProLiant DX560 Gen10 server, HPE ProLiant ML10 v2 Server, HPE ProLiant ML110 Gen10 server, HPE ProLiant ML110 Gen11, HPE ProLiant ML110 Gen9 Server, HPE ProLiant ML150 Gen9 Server, HPE ProLiant ML30 Gen10 server, HPE ProLiant ML30 Gen11, HPE ProLiant ML310e Gen8 Server, HPE ProLiant ML310e Gen8 v2 Server, HPE ProLiant ML350 Gen10 server, HPE ProLiant ML350 Gen11, HPE ProLiant ML350 Gen9 Server, HPE ProLiant ML350e Gen8 Server, HPE ProLiant ML350e Gen8 v2 Server, HPE ProLiant ML350p Gen8 Server, HPE ProLiant MicroServer Gen10, HPE ProLiant MicroServer Gen10 Plus, HPE ProLiant MicroServer Gen8, HPE ProLiant RL300 Gen11, HPE ProLiant SL210t Gen8 Server, HPE ProLiant SL230s Gen8 Server, HPE ProLiant SL2500 Scalable System, HPE ProLiant SL250s Gen8 Server, HPE ProLiant SL270s Gen8 Server, HPE ProLiant WS460c Gen8 Graphics Server Blade, HPE ProLiant WS460c Gen9 Graphics Server Blade, HPE ProLiant XL170r Gen10 Server, HPE ProLiant XL170r Gen9 Server, HPE ProLiant XL190r Gen10 Server, HPE ProLiant XL190r Gen9 Server, HPE ProLiant XL220a Gen8 v2 Server, HPE ProLiant XL220n Gen10 Plus Server, HPE ProLiant XL230a Gen9 Server, HPE ProLiant XL230k Gen10 Server, HPE ProLiant XL250a Gen9 Server, HPE ProLiant XL270d Gen10 Server, HPE ProLiant XL290n Gen10 Plus Server, HPE ProLiant XL2x260w Gen10 Server, HPE ProLiant XL450 Gen10 Server, HPE ProLiant XL730f Gen9 Server, HPE ProLiant XL740f Gen9 Server, HPE ProLiant XL750f Gen9 Server, HPE StoreEasy 1000 Storage, HPE StoreEasy 3000 Gateway Storage, HPE StoreEasy 3000 Gateway Storage Blade, HPE Synergy 480 Gen11 Compute Module

Relevant Products

Click on a version to see all relevant bugs

Affected versions:HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers, HPE Integrated Lights-Out 6 (iLO 6), HPE Integrated Lights-Out 7 (iLO 7), HPE Integrated Lights-Out 4 (iLO 4), HPE Integrated Lights-Out 4 (iLO 4) Firmware for ProLiant Gen8 Servers

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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Hewlett Packard Enterprise - Defect ID: a00149687en_us

HPE Integrated Lights-Out 7 (iLO 7) , iLO 6, iLO 5, and iLO 4 - Delay May Occur While Using Keyboard and Mouse on the HPE iLO Integrated Remote Console (IRC) with Applications with High Frame Refresh Rates

Hewlett Packard Enterprise - Defect ID: a00149687en_us

HPE Integrated Lights-Out 7 (iLO 7) , iLO 6, iLO 5, and iLO 4 - Delay May Occur While Using Keyboard and Mouse on the HPE iLO Integrated Remote Console (IRC) with Applications with High Frame Refresh Rates

Last updated on June 13th, 2025

BugZero Risk Score4.2 Medium

Bug Details

Summary

Scope

Resolution

Affected OS

Top Hewlett Packard Enterprise Defects

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BugZero Risk Score
4.2 Medium