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For any HPE Synergy compute modules running Microsoft Windows Server 2022/2025 and configured with the HPE Synergy 6310C 25/50Gb Ethernet Adapter, the QoS status cannot be obtained when both of the following configuration settings are used simultaneously:The DCB protocol of the 6310C Ethernet Adapter is set to "IEEE" (default setting) in the BIOS/Platform Configuration (RBSU).In Windows Server, the DCBX protocol is set to "Willing" (default setting).When the above configuration is used, the PowerShell Get-NetAdapterQos command will display a message similar to the following:Note:In the above example, the Operational Classifications shows as Not Available, and it is also missing the "RemoteTrafficClasses" output.Additionally, the PowerShell Get-NetAdapterRdma command will display the Adapter ETS status as "False", as shown below.
In the scenario described above, the following computes modules configured with the 6310C Ethernet adapter:HPE Synergy 480 Gen11 Compute ModuleHPE Synergy 480 Gen12 Compute Module
To avoid this issue, perform either of the following:If FCoE is Not Used1. Open HPE OneView and go to the Logical Interconnect page.2. Select Quality of Service, and click on Edit.3. Under the Traffic Class column, look for FCoE lossless, and click on Edit.4. Set the Traffic Class to Disabled, and click OK.ORIf FCoE is UsedIn the RBSU, change the DCB protocol to "CEE".
Operating Systems Affected:Microsoft Windows Server 2022, Microsoft Windows Server 2025
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