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In some instances, an HPE R/T3000 G5 UPS may sound its audio alarm every ten seconds. When this occurs, no errors are recorded in any logs. In addition, the Battery LED will be illuminated.
The following HPE UPS:Model: R/T3000 G5Part numbers: Q1L85A & J2R10AUPS Firmware:2.04.0004
If this occurs and there are no errors in any logs, unplug the UPS Power Source for 10 to 20 seconds, and then plug it back in. This action will put the UPS into battery mode and return it to normal mode.ORPerform a Battery Self-Test to return it to Normal Mode.This advisory will be updated if additional solutions become available.Document VersionRelease DateDetails2December 6, 2024Updated to indicate an additional solution1November 21, 2024Original document release
Operating Systems Affected:Not Applicable
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