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On an HPE system with HPE Integrated Lights-Out 5(iLO 5), when navigating to the iLO 5 GUI --> System Information – Health Summary page, the Storage Status may be displayed as "Degraded" as follows:However, if we navigate to the iLO 5 GUI --> System Information - Storage Information page, everything is displayed as Normal and no issues with Storage have been reported:This issue is usually generated by a host server Power Reset / Cold Power Rebooted action.
Any HPE system running iLO 5 version 3.01 or later and an HPE Smart Array P816i-a SR Gen10 or HPE Smart Array P408i-a SR Gen10 controller running a Smart Array firmware version before 7.39-b156.
This issue is usually generated by an ungraceful shutdown, such as an unexpected power reset or cold reboot of the host server, and does not cause any impact on Smart Array Controller functionality.This issue is fixed in a Smart Array firmware 7.43, available here:Windows:https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-5ace706167bb418f&tab=releaseNotesLinux:https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-02754226ca24415f&tab=releaseNotesAs a workaround, perform a graceful shutdown and boot the host server to display the correct information.Document VersionRelease DateDetails2June 24, 2025Updated to indicate the permanent fix, Smart Array Firmware 7.431November 15, 2024Original document release
Operating Systems Affected:Not Applicable
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