Loading...
Loading...
When attempting to install VMware vSphere 8.0 U3 qlnativefc driver version 5.4.83.1, an error message will be displayed, and the installation will fail via SUM/SPP/SSP/OV/COM on any HPE ProLiant or HPE Synergy Gen10/Gen10 Plus/Gen11 servers having VMware vSphere 8.0 U2 OS installed.The following error message, which is expected, is observed during the failed installation attempt since the 5.4.83.1 qlnativefc driver has been built specifically for VMware vSphere 8.0 U3. The driver fails to deploy due to the following kernel dependency:Component name: MRVL-QLogic-FC_5.4.83.1-OEM.803.0.0.23710970_24009643.zip [DependencyError]On platform embeddedEsx, Component MRVL-QLogic-FC_5.4.83.1-1OEM.803.0.0.23710970 has unmet dependency vmkapi_2_13_0_0 that is not provided by any component in depot.Please refer to the log file for more details.Return Code: -1Refer to the following failure examples:Component Deployment using Smart Update Manager
This issue affects any HPE ProLiant and HPE Synergy Gen10/Gen10 Plus/Gen11 servers configured with any of the following HPE FC Host Bus Adapters:HPE SN1100Q 16GB Dual Port PCIe Fibre Channel Host Bus AdapterHPE SN1100Q 16GB Single Port PCIe Fibre Channel Host Bus AdapterHPE SN1600Q 32Gb Single Port Fibre Channel Host Bus AdapterHPE SN1600Q 32Gb Dual Port Fibre Channel Host Bus AdapterHPE SN1610Q 32Gb Dual Port Fibre Channel Host Bus AdapterHPE SN1610Q 32Gb Single Port Fibre Channel Host Bus AdapterHPE SN1700Q 64Gb Dual Port Fibre Channel Host Bus AdapterHPE SN1700Q 64Gb Single Port Fibre Channel Host Bus AdapterHPE Synergy 3830C 16G Fibre Channel Host Bus AdapterHPE Synergy 5830C 32Gb Fibre Channel Host Bus AdapterOperating systems affected:VMware ESXi 8.0 U2SPP/SSP/SUM/OV/COM versions affected:Gen11SPP2024090000.2024_0819.9 and laterGen10/Gen10 Plus SPP- SPP2024090000.2024_0819.11 and laterSSPSY-2430.2024_0819.23 and laterOneView (any version)Smart Update Manager (any version)Compute Ops Management (any version)
The error is expected behavior which can be safely ignored and does not affect functionality.WorkaroundDo not continue with the VMware vSphere 8.0 U3 driver. Instead, install the VMware vSphere 8.0 U2 qlnativefc driver version 5.4.82.1 using either of the following workarounds:Download the driver from theHPE Support Center, using the appropriate link below:HPE QLogic VMware vSphere 8.0u2 qlnativefc Driver version 5.4.82.1 for Gen11HPE QLogic VMware vSphere 8.0u2 qlnativefc Driver version 5.4.82.1 for Gen10/Gen10PlusHPE QLogic VMware vSphere 8.0u2 qlnativefc Driver version 5.4.82.1 for SynergyOnce the VMware vSphere 8.0 U2 qlnativefc driver version 5.4.82.1 is downloaded, update the driver using VMware tools:Unzip the HPE component to extract the driver offline bundle.Use the VMware vSphere Update Manager oresxclicommands to install the offline bundle.Refer to the VMware documentation for information on VMware vSphere Update Manager and theesxclicommands.Ensure you have the latest version of the driver. Update the driver using theSmart Update Manager (SUM):Download the appropriate HPE Service Pack for ProLiant (SPP) or HPE Synergy Service Pack (SSP).Add the component to the HPE Service Pack for ProLiant or HPE Synergy Service Pack.Mount the HPE Service Pack for ProLiant on a remote server running Windows or Linux that has a network connection to the ESXi host to be updated.Run the Smart Update Manager vialaunch_sum.batfor Windows orlaunch_sum.shfor Linux.Add the ESXi host to be updated as a remote target/node.Enter the IP or DNS address of the ESXi host to be updated.Enter the ESXi host credentials (root or administrator username and password).For Smart Update Manager 6.0 and later, selectboththe additional package with the added componentandthe HPE Service Pack for ProLiant Baseline on the Node Inventory page.Follow the Smart Update Manager steps to complete the driver update.
Operating Systems Affected:VMware ESXi 8.0
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.